Identity Manager 9.3 - Operations Support Web Portal User Guide

In the menu bar, click Home.
On the home page, in the Status reports section, click Start in the Service availability check tile.
On the Job Server Overview page, click Check all Job servers.
Gather details about the services/Job servers from the list.

To check availability of a single service/Job server

In the menu bar, click Home.
On the home page, in the Status reports section, click Start in the Service availability check tile.
On the Job Sever Overview page, click on Check Job server next to the Job server/service whose availability you want to check.

You can make various changes to the Job server settings.

To edit Job server settings

In the menu bar, click Home.
On the home page, in the Status reports section, click Start in the Service availability check tile.
On the Job Server Overview page, click the Job server whose settings you want to edit.
In the Edit Job Server Settings side panel, select or clear the relevant check boxes.
Click Save.

You can manage processes in the Operations Support Web Portal at any time.

The Processes page shows all processes running in the Job queue and allows you to rerun failed processes.

To find out how to display the page, see Displaying processes and details and how to rerun failed processes, see Handling failed processes.

You can see the following information on the Processes page.

Table 5: Processes
Column	Description
Process name and task	Shows the name of the process or process step that is currently running.
State	Shows whether the process was successfully completed or failed.
Created on	Shows when the process started.
Actions	Actions that you can perform for the process: Retry: Reruns the process. You can rerun processes that have the status Frozen or Overlimit only (see Failed processes). NOTE: Processes with the status Frozen or Overlimit are marked with a beetle icon. Details: Shows you the detail view of a process (see Process overview).

TIP: Use the filter above the table to limit the number of processes displayed.

TIP: You can use the elements beneath the table to: