Email User if Workflow Succeeds
You can use this activity in any self-service workflow to notify users about a successfully performed workflow. For example, to notify a user that his account has been unlocked, use this activity in the Unlock My Account workflow.
Email User if Workflow Fails
You can use this activity in any helpdesk workflow to notify users about errors occurred in a workflow. For example, to notify a user an error occurred when a helpdesk operator attempted to reset password, use this activity in the Reset Password workflow.
Email Administrator if Workflow Succeeds
You can use this activity in any self-service workflow to notify an administrator about a successfully performed workflow. For example, to notify the administrator that a specific user has successfully unlocked the account, use this activity in the Unlock My Account workflow.
In the Administrator’s email address text box, specify the e-mail address of the administrator you want to receive notifications.
Email Administrator if Workflow Fails
You can use this activity in any self-service workflow to notify an administrator about errors occurred in a workflow. For example, to notify the administrator that errors occurred when a user tried to reset password, use this activity in the Forgot My Password workflow.
In the Administrator’s email address text box, specify the e-mail address of the administrator you want to receive notifications.