Accessible from the Starling site (https://www.cloud.oneidentity.com/), Starling Cloud Assistant is a messaging service that allows you to both view and respond to messages from on-premises One Identity products (that have been joined to your Starling organization) in an external channel (for example, Microsoft Teams).
IMPORTANT: In order to use Starling Cloud Assistant you need a Starling organization and account within either the United States or European Union data center. For more information on Starling organizations, see the Starling documentation.
IMPORTANT: In order to use Starling Cloud Assistant some additional software and hardware requirements may be required. These requirements are specific to the external channel you are connecting with. For more information, see Available channels.
NOTE: To view the documentation or contact support while using Starling Cloud Assistant, click the button.
The following browsers are supported when accessing the Starling service.
Browser |
Minimum OS/Platform |
Version |
---|---|---|
Google Chrome |
Windows 10 Mac OS X Yosemite |
Latest |
Mozilla Firefox |
Windows 10 |
Latest |
Microsoft Edge |
Windows 10 |
Latest |
Safari |
Mac OS X Yosemite |
See OS/Platform |
Browser |
Minimum OS/Platform |
Version |
---|---|---|
Google Chrome |
Android |
Latest |
Safari |
iOS |
Latest |
NOTE: Not all services available through Starling may be compatible with mobile devices. Refer to any additional documentation specific to each service for information.
Along with the main Starling portal, Starling Cloud Assistant is compatible with mobile devices. Use the button at the top of your screen to display the navigation bar options and account information. Also, be aware that due to space constraints some tables may be condensed when viewed in portrait mode to only display key columns and some features may not be available.
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