TPAM Hotfix 7247 for Solution 212786 - SecurID node secret not getting cleared on replicas when it is cleared on the primary (4347320)

1 Take a backup of the TPAM appliance.

2 Copy the supplied .zip file to your local computer.

3 Log in to the TPAM /admin interface.

4 Select Maint | Apply a Patch from the menu.

5 Click the Select File button.

6 Click the Browse button. Select the patch file that you saved locally.

7 Click the Upload button.

8 Type vF3kVPNDHz in the Key box.

9 Type /genkey in the Options box.

10 By default, if you are applying a patch to a primary member of a cluster, the replicas in the cluster will be listed and highlighted in the Target Replicas list. If any of the replicas are deselected, the patch will not be applied to it. The replica can be patched at a later date by logging on directly to the /admin interface of the replica. If the software version numbers (excluding the build number) of the primary and the replica still match them the primary will still be able to send data to the replica. We recommend that you contact Technical Support before deciding to deselect any of the replicas on this list.

11 Click the Apply Patch button.

12 After the patch has applied, disable and re-enable all cache servers. For DPAs, if the change does not take place immediately then toggle (via Cluster Management) 'Appliance Active' to Not Active - Wait 2 minutes - Set back to Active.