Setting up security keys
You can set up or register new security keys at anytime.
NOTE: To set up a security key, you require a physical key that you can connect to your computer by USB or NFC, for example.
To set up a security key in the Web Portal
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In the header, click 
| My Profile.
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On the Overview page, click the Security keys tile.
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On the Security keys page, click New security key.
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Follow the instructions.
This sets up the security key. On the Security keys page, you can edit the security key at anytime.
To set up a security key in the Password Reset Portal
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Log in to the Password Reset Portal (see Logging in to the Password Reset Portal).
TIP: If you loose your security key or you cannot use it for any other reason, you can set up a new one using a passcode in the Password Reset Portal. To do this, you must ask your manager for a passcode and use it to log in to the Password Reset Portal.
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On the Manage my passwords page, select the I want to manage my security keys option.
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Click New security key.
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Follow the instructions.
This sets up the security key. You can edit the security key at anytime.
Related topics
Editing security keys
You can edit security keys at anytime.
To edit a security key in the Web Portal
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In the header, click | My Profile.
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On the Overview page, click the Security keys tile.
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On the Security keys page, under the security keys you want to edit, click Edit.
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In the Edit security key dialog, in the Display name field, enter a name for the security key.
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Click Save.
To edit a security key in the Password Reset Portal
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Log in to the Password Reset Portal (see Logging in to the Password Reset Portal).
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On the Manage my passwords page, select the I want to manage my security keys option.
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Under the security keys you want to edit, click Edit.
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In the Edit security key dialog, in the Display name field, enter a name for the security key.
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Click Save.
Related topics
Deleting security keys
If you no longer need your security key or you have lost it, you can delete it at anytime.
NOTE: If you only have one key left, you cannot delete it. You last security key can only be deleted by an employee administrator. For more information about how to delete WebAuthn security keys as an employee administrator, see the One Identity Manager Identity Management Base Module Administration Guide.
To delete a security key in the Web Portal
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In the header, click | My Profile.
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On the Overview page, click the Security keys tile.
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On the Security keys page, under the security keys you want to delete, click Delete.
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In the Security key dialog, confirm the prompt with Yes.
To delete a security key in the Password Reset Portal
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Log in to the Password Reset Portal (see Logging in to the Password Reset Portal).
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On the Manage my passwords page, select the I want to manage my security keys option.
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Under the security keys you want to delete, click Delete.
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In the Security key dialog, confirm the prompt with Yes.
Related topics
Requests
In the My Requests menu, you can run various actions and obtain information. The following tables provide you with an overview of the menu items and actions that can be executed here.
Table 21: Menu items for "Request"
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Request |
My requests |
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New Request |
Select and request products from different service categories. |
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Request history |
Display any requests triggered in the past. |
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Editing requests |
Extend or unsubscribe active requests. |
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Maintaining templates |
Edit your own or system request templates. |
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Shopping cart |
Display the shopping cart and your save for later list. |
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My actions |
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Pending requests |
Approve pending requests |
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Approval History |
Display any approved or denied past requests. |
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Request inquiries |
Display submitted request inquiries within the scope of an approval workflow. |
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Auditing |
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Request |
View all requests made within a specific period. |
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Approval |
View all requests where a particular employee was involved in the approval decision. |
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Escalation |
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Edit escalated requests. |
NOTE: You can request a variety of products depending on the entitlements assigned to you.
You can apply the following requests:
A predefined workflow is triggered when after you apply a request. Although the given workflow may be different, what generally applies is:
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Your request is forwarded to an approver.
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An approved request is forwarded to the employee responsible for processing.
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You are notified whether your request is granted or denied.
Detailed information about this topic
