Adding approvers
By adding another approver, you share the approval of this request procedure with the other approver. You, as authorized person, can recall this action in the approval history.
To add more approvers to the request
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Open Pending requests and mark the request you require in the list of pending requests.
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Select Add approver from the more menu in the main detail.
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Perform one of the following tasks:
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Select an employee from the list in Select additional approvers,
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Use the extended search.
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Use a filter and then mark the item you want in the result list.
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Click the filter icon in Display or another column to limit the search for the employee for your inquiry.
For more information, see Navigation and use.
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Enter a reason for adding adding another approver in the dialog and click Save.
A message, saying that the additional approver was entered, is displayed in Pending Requests.
Changing priority
You can view pending requests in the Pending requests view. The list can be sorted in ascending or descending order. For more information, see Sorting.
NOTE: The Priority menu is enabled by default and can be applied. You can disable the Priority menu using a configuration parameter in the Web Designer. For detailed information about enabling configuration parameters, see the One Identity Manager Web Designer Object Model Documentation.
As an approver of pending requests, you can edit the priority of certain request to influence their position in the sort order. This means, request with high priority are listed at the top if the list is sorted in descending order.
To change a request's priority
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In the header, click Request | My Actions.
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On the My Actions page, click Pending requests.
- On the Pending Requests page, select your request in the list of pending requests.
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In the detailed content view, click More | Change priority.
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In the Set the priority for this request dialog, click the priority you want in the Priority menu.
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Click Apply.
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Then make a approval decision about the request (see Approving pending requests).
NOTE: The modified priority is not changed until you have saved you approval decision about the request.
Editing validity periods
As approver, you have the option to extend the validity period of a pending request for an limited period. This is necessary if no approval decision was made within the validity period. Extending the validity period prevents the request from expiring and having to make a new request.
NOTE: You cannot edit the validity period of requests, which consist of multi-request (not unsubscribable) products.
To configure the validity period for request from multi-request products, you must set the corresponding configuration parameter in the Web Designer. For more detailed information about setting configuration parameter, see the One Identity Manager Web Designer Object Model Documentation.
To edit a request's validity period
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Open My Actions | Pending requests and mark the request you require in the list of pending requests.
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Select Change validity period from the more menu in the master detail.
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Edit Valid until in Set the validity period for this request and click Apply.
Adding additional items
You can add additional items to pending request by going to the Request menu from here.
To add additional products to a request
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Open Pending requests and mark the request.
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Select Show entire requestunder more.
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Click Add items to this request in Request overview.
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Add the products you want to your shopping cart in Request and click Submit.
