Approving and denying assignment resource attestation cases
You can grant or deny approval to attestation cases of assignment resources.
To approve an attestation case
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In the menu bar, click Responsibilities > Governance Administration.
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On the Governance Administration page, click Assignment resources.
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On the Assignment Resources page, click the assignment resource whose attestation cases you want to decide approval on.
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In the details pane, click Edit.
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On the overview page, click Attestation.
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(Optional) On the Attestations – <assignment resource name> page, click on a tab to display the corresponding attestation cases.
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Click Approve.
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On the Attestation - <assignment resource> page, perform one of the following actions:
TIP: To grant or deny approval for all the attestation cases displayed, click 
(Approve all) or 
(Deny all).
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Click Next.
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(Optional) On the Pending Attestations – Approvals page, perform one of the following actions:
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For approved attestation case:
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To provide a reason for all approved attestation cases, enter the reason in the Reason for approvals field.
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To use a predefined standard reason for all approved attestation cases, select the reason in the Standard reason list.
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For denied attestation cases:
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To provide a reason for all denied attestation cases, enter the reason in the Reason for approvals field.
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To use a predefined standard reason for all denied attestation cases, select the reason in the Standard reason list.
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To provide an individual reason for an approval decision, click Enter a reason and enter your reason.
TIP: By giving reasons, your approvals are more transparent and support the audit trail.
NOTE: For more detailed information about standard reasons, see the One Identity Manager IT Shop Administration Guide.
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Click Save.
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(Optional) If the approval requires multi-factor authentication, you are prompted to enter a security code. It may take a few minutes before the prompt appears. Perform one of the following actions:
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Click Login with the Starling 2FA app and follow the app instructions on your mobile phone.
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Click Send SMS or Phone call, enter the security code, and click Next.
Related topics
Sending reminders about assignment resource pending attestation cases
If attestors have not yet processed an attestation case, you can send a reminder email to them to remind them about approving it.
The following options are available for sending reminders:
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You can select a specific attestation case that shows its attestors and then send a reminder about this attestation case to one specific attestor (see Option 1).
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You can send a reminder to all attestors of pending attestation cases that are shown on the current tab. This allows you to quickly notify all attestors that still need to make an approval decision (see Option 2).
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You can show all the attestors that still need to make approval decisions about attestation cases and then send a reminder to one specific attestor (see Option 3).
To send a reminder to attestors of a selected attestation case
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In the menu bar, click Responsibilities > Governance Administration.
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On the Governance Administration page, click Assignment resources.
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On the Assignment Resources page, click the assignment resource whose attestation cases you want to display.
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In the details pane, click Edit.
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On the overview page, click Attestation.
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(Optional) On the Attestations – <assignment resource name> page, click on a tab to display the corresponding attestation cases.
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In the list, click the attestation case that has attestors you want to remind.
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In the details pane, click Actions > Send a reminder mail.
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In the Send a reminder mail dialog, next to the identity you want to notify, click Send a mail.
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Select the email program that you want to use.
This opens an email template with the attestor's email address.
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Edit the email and send it to the attestor.
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In the menu bar, click Responsibilities > Governance Administration.
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On the Governance Administration page, click Assignment resources.
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On the Assignment Resources page, click the assignment resource whose attestation cases you want to display.
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In the details pane, click Edit.
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On the overview page, click Attestation.
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(Optional) On the Attestations – <assignment resource name> page, click on a tab to display the corresponding attestation cases.
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Click Send reminder.
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In the Send a reminder mail dialog, enter the message for the attestor.
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Click OK.
To send a reminder a specific attestor about pending attestation cases
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In the menu bar, click Responsibilities > Governance Administration.
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On the Governance Administration page, click Assignment resources.
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On the Assignment Resources page, click the assignment resource whose attestation cases you want to display.
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In the details pane, click Edit.
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On the overview page, click Attestation.
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(Optional) On the Attestations – <assignment resource name> page, click on a tab to display the corresponding attestation cases.
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In the Send a reminder mail dialog, next to the identity you want to notify, click Send a mail.
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Select the email program that you want to use.
This opens an email template with the attestor's email address.
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Edit the email and send it to the attestor.
Related topics
Applications
You may be able to access other applications, as configured by your system administrator. This provides you with a shortcut to other web applications deemed of value by your company.
NOTE: If you are a system administrator, and would like to add applications, see the One Identity Manager Web Designer Reference Guide.
To access other web applications from the Web Portal
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Open Applications and select the required web application.
The application may appear within the Web Portal, or in a separate window, depending on how the system administrator configured it.
Calls
In the Calls menu, you can add new calls or view all calls in the call history.
Detailed information about this topic
(Approve) next to the attestation case you want to approve.
(Deny) next to the attestation case you want to deny.