Attestors cannot be established
You can specify a fallback approver if attestation cases cannot be approved because no attestors are available. An attestation case is then always assigned to the fallback approver for attestation if no attestor can be found in an approval step in the specified approval procedure.
To specify fallback approvers, define application roles and assign these to an approval step. Different attestation groups in the approval steps may also require different fallback approvers. Specify different application role for this, to which you can assign employees who can be determined as fallback approvers in the approval process. For more information, see the One Identity Manager Authorization and Authentication Guide.
To specify fallback approvers for an approval step
Attestation sequence with fallback approvers
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No attestor can be found for an approval step in an approval process. The attestation is assigned to all members of the fallback approver application role.
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Once a fallback approver has approved an attestation case, it is presented to the attestors at the next approval level.
NOTE: You can specify in the approval step how many attestors are required for approval in this step. This limit is NOT valid for the chief approval team. The approval step is considered to be approved as soon as ONE fallback approver has approved the attestation.
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The attestation case is canceled if no fallback approver can be found.
Fallback approvers can make approval decisions on attestation cases for all manual approval steps. Fallback approvals are not permitted for approval steps using the CD, EX, and WC approval procedures.
Related topics
Automatic approval on timeout
Attestation cases can be automatically granted or denied approval once a specified time period has been exceeded.
To configure automatic approval if the timeout expires
When the approval decision for an attestation case is made automatically, other people can be notified by email.
Related topics
Halting an attestation case on timeout
Attestation cases can be automatically halted once a specified time period has been exceeded. The action halts when either a single approval step or the entire approval process has exceeded the timeout.
To configure halting after the timeout of a single approval step has been exceeded
To configure halting on timeout for the entire approval process
When an attestation case is halted, other people can be notified by email.
Related topics
Attesting by chief approval team
Sometimes, approval decisions cannot be made for attestation cases because an attestor is not available or does not have access to One Identity Manager tools. To complete these attestations, you can define a chief approval team whose members are authorized to intervene in the approval process at any time.
The chief approval team is authorized to approve, deny, or cancel attestations in special cases or to appoint other attestors.
IMPORTANT:
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The four-eye principle can be broken like this because chief approval team members can make approval decisions for attestation cases at any time. Specify, on a custom basis, in which special cases the chief approval team may intervene in the approval process.
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The chief approval team is authorized to attest its own members. The configuration parameter setting QER | Attestation | PersonToAttestNoDecide does not apply to the chief approval team.
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In the approval step, you can specify how many attestors must make a decision on this approval step.
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If an approval decision is made by the chief approval team, it overrides the approval decision of just one regular attestor. This means, if three attestors must approve an approval step and the chief approval team one of the decision, two more are still required.
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The number of approvers if not taken into account when the attestation is assigned to fallback approvers. The chief approval team can also attest in this case. The approval decision is considered to be made as soon as one member of the chief approval team has made an approval decision about the attestation.
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If a regular attestor has added an additional attestor, the chief approval team can approve for both the regular and the additional attestors. If both approvals are pending, a chief approver first replaces the regular attestor's approval only. Only a second approval of the chief approval team can replace the approval of the additional attestor.
The chief approval team can approve attestations for all manual approval steps. The following applies:
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Chief approval team decisions are not permitted for approval steps using the CD, EX, and WC approval procedures.
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If a member of the chief approval team is also named as a regular attestor for an approval step, they can only make an approval decision for this step as a regular attestor.
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The chief approval team can also make an approval decision if a regular attestor has submitted a query and the attestation is in hold status.
To add members to the chief approval team
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In the Manager, select the Attestation > Basic configuration data > Chief approval team category.
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Select the Assign employees task.
In the Add assignments pane, assign the employees who are authorized to approve all attestations.
TIP: In the Remove assignments pane, you can remove the assignment of employees.
To remove an assignment
- Save the changes.
Related topics
. Enter the application role name and assign a parent application role. For more information, see the One Identity Manager Authorization and Authentication Guide.
NOTE: The number of approvers is not applied to the fallback approvers. The approval step is considered approved the moment as soon as one fallback approver has approved the request.
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