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Identity Manager On Demand - Starling Edition Hosted - Web Portal User Guide

General tips and getting started Managing reports Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Displaying archived requests Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you
Attestation
Managing attestation inquiries directed at you Managing attestations Displaying attestation history My attestation cases Undo attestation case approvals Pending attestations
Compliance Managing risk index functions Responsibilities
Managing task delegations Ownerships My responsibilities
Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing data
Managing departments Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Appendix: Attestation conditions and approval policies from attestation procedures

Managing service items for system entitlements

To be able to request system entitlements as products, they must be allocated to service items that are assigned to a shop (see Managing requestable products in shops).

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Creating service items for system entitlements

You can create service items for system entitlements.

To create a service item for a system entitlement

  1. In the menu bar click Data administration > Data Explorer.

  2. In the Data Explorer navigation, click System entitlements.

  3. On the System Entitlements page, click the system entitlement for which you want to create a service item.

  4. In the Edit System Entitlement pane, click the Main Data tab.

  5. On the Main Data tab, click Create service item.

  6. Click Service Item tab.

  7. On the Service Item tab, edit the service item's main data.

    ClosedYou can edit the following main data.

  8. Click Save.

Editing system entitlement service items

You can edit the main data of service items.

To display and edit a service items role's main data

  1. In the menu bar click Data administration > Data Explorer.

  2. In the navigation, click Business roles.

  3. On the System Entitlements page, click the system entitlement whose service item you want to edit.

  4. In the Edit System EntitlementEdit Software pane, click the tab.

  5. On the Service Item tab, edit the service item's main data.

    ClosedYou can edit the following main data.

  6. Click Save.

Related topics

Managing system entitlement memberships

As soon as a system entitlement has been assigned to an identity using a corresponding user account, the identity becomes a member in the system entitlement.

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