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Active Roles 8.1.1 - Synchronization Service Administration Guide

Synchronization Service overview Deploying Synchronization Service Getting started Connections to external data systems
External data systems supported with built-in connectors
Working with Active Directory Working with an AD LDS (ADAM) instance Working with Skype for Business Server Working with Oracle Database Working with Oracle Database user accounts Working with Exchange Server Working with Active Roles Working with One Identity Manager Working with a delimited text file Working with Microsoft SQL Server Working with Micro Focus NetIQ Directory Working with Salesforce Working with ServiceNow Working with Oracle Unified Directory Working with an LDAP directory service Working with an OpenLDAP directory service Working with IBM DB2 Working with IBM AS/400 Working with IBM RACF Working with MySQL database Working with an OLE DB-compliant relational database Working with SharePoint Working with Microsoft 365 Working with Microsoft Azure Active Directory Configuring data synchronization with the SCIM Connector Configuring data synchronization with the Generic SCIM Connector Objects and operations supported by the SCIM Connector Example of using the Generic SCIM Connector for data synchronization
Using connectors installed remotely Creating a connection Renaming a connection Deleting a connection Modifying synchronization scope for a connection Using connection handlers Specifying password synchronization settings for a connection
Synchronizing identity data Mapping objects Automated password synchronization Synchronization history Scenarios of use Developing PowerShell scripts for attribute synchronization rules Using PowerShell script to transform passwords

Modifying an existing ServiceNow connection

You can modify an existing ServiceNow connection in the Synchronization Service Console.

To modify the connection settings of a ServiceNow connection

  1. In the Synchronization Service Console, open the Connections tab.

  2. Click Connection settings below the existing ServiceNow connection you want to modify.

  3. On the Connection Settings tab, click the Specify connection settings item to expand it and use the following options:

    • The Specify connection settings item:

      • ServiceNow instance name: Type the name of the ServiceNow instance to which you want to connect.

      • Access ServiceNow instance using. Type the user name and password of the account with which you want to access the specified ServiceNow instance.

      • Use a proxy server for your LAN: Select this check box if your LAN uses a proxy server. Then enter the proxy server address in the Proxy server box.

      • Use credentials for proxy: Select this check box if your proxy server requires authentication. Use the appropriate text boxes to specify the user name and password with which you want to authenticate.

      • Test Connection: Click this button to verify the specified connection settings.

    • The Update connector schema item:

      • Update Schema: Synchronizes the ServiceNow Connector schema with changes in the connected ServiceNow instance. Use this button whenever schema changes occur in the connected ServiceNow instance (for example, object classes or attributes are added or deleted in the ServiceNow instance). The ServiceNow Connector can only read and write data correctly if the connector schema is completely in sync with the ServiceNow instance.

  4. Click Save.

ServiceNow data supported for synchronization

The ServiceNow Connector supports all object classes and attributes existing in the connected ServiceNow instance, provided that the ServiceNow Connector schema and the ServiceNow instance schema are completely in sync.

To synchronize the ServiceNow Connector schema with the connected ServiceNow instance schema, use the Update Connector Schema button in the ServiceNow connection settings. For more information, see Modifying an existing ServiceNow connection.

Working with Oracle Unified Directory

This section describes how to create or modify a connection to Oracle Unified Directory (formerly known as Sun One Directory) so that Synchronization Service could work with data in that data system.

To create a connection to Oracle Unified Directory, use the Oracle Unified Directory Connector of the Active Roles Synchronization Service.

The Oracle Unified Directory Connector supports the following features:

Table 48: Oracle Unified Directory Connector – Supported features

Feature

Supported

Bidirectional synchronization

Specifies whether you can both read and write data in the connected data system.

Yes

Delta processing mode

Specifies whether the connection can process only the data that has changed in the connected data system since the last synchronization operation. This reduces the overall synchronization duration.

No

Password synchronization

Specifies whether you can synchronize user passwords from an Active Directory (AD) domain to the connected data system.

Yes

Creating an Oracle Unified Directory connection

You can create a new Oracle Unified Directory connection in the Synchronization Service Console.

To create a new Oracle Unified Directory connection

  1. In the Synchronization Service Console, open the Connections tab.
  2. Click Add connection, then use the following options:
    • Connection name: Type a descriptive name for the connection.

    • Use the specified connector: Select Oracle Unified Directory Server Connector.

  3. Click Next.

  4. On the Specify connection settings page, use the following options:

    • Server: Type the fully qualified domain name of the computer running Oracle Unified Directory Server that manages the directory to which you want to connect.

    • Port: Type the number of the communication port used by Oracle Unified Directory Server.

    • Access Oracle Unified Directory Server using: Type the user name and password of the account with which you want to access Oracle Unified Directory Server. Ensure the account has sufficient permissions to perform operations (read, write) on objects in the directory managed by Oracle Unified Directory Server.

    • Advanced: Click this button to specify a number of advanced options to access the directory managed by Oracle Unified Directory Server. For example, you can select an authentication method, configure TLS/SSL usage for the connection, and select whether or not you want to use paged search.

      From this Authentication method list, select one of the following methods:

      • Anonymous: Allows you to establish the connection without passing credentials.

      • Basic: Specifies to use basic authentication.

      • Microsoft Negotiate: Specifies to use Microsoft Negotiate authentication.

      • NTLM: Specifies to use Windows NT Challenge/Response authentication.

      • Digest: Specifies to use Digest Access authentication.

      • Sicily: Employs a negotiation mechanism (Sicily) to choose the Microsoft Network Authentication Service, Distributed Password Authentication, or NTLM method.

      • Distributed Password Authentication: Specifies to use DPA authentication.

      • Microsoft Network Authentication Service: Specifies to authenticate with Microsoft Network Authentication Service.

      • External: Specifies to use an external authentication method for the connection.

      • Kerberos: Specifies to use Kerberos authentication.

      You can also use the following check boxes:

      • Use TLS/SSL: Allows you to use the TLS (SSL) encryption to establish and maintain the connection.

      • Switch to TLS/SSL after establishing connection: Establishes the connection without using the TLS (SSL) encryption. Then, after the connection has been established, enables the TLS (SSL) encryption.

      • Verify TLS/SSL certificate: Specifies whether or not to check the TLS (SSL) certificate on the server.

      • Use paged search: Specifies whether or not to use paged search for the connection. When selecting this check box, you can set a page size limit in the text box below.

    • Test Connection: Click this button to verify the specified connection settings.

  5. To finish configuring the Oracle Unified Directory Server connection, click Finish .

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