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Identity Manager 9.1.3 - Web Portal User Guide

General tips and getting started Requests
Setting up and configuring request functions Requesting products Saved for Later list Managing my request templates Pending requests Displaying request history Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals
Attestation Compliance Responsibilities
My responsibilities
Managing my departments Managing my application roles Managing my business roles Managing my identities Managing my cost centers Managing my locations Managing my system entitlements Managing my system roles
Delegating tasks Ownerships
Managing data
Managing identities Managing user accounts Managing system entitlements Managing departments Managing locations Managing cost centers Managing business roles Managing system roles
Appendix: Attestation conditions and approval policies from attestation procedures

Canceling delegations

You can cancel delegations that you have already set up.

NOTE: You can only cancel delegations as long they have the Request or Approved status. You can delete delegations with the Assigned status (see Deleting delegations).

To cancel a delegation

  1. In the menu bar, click Requests > Request History.

  2. On the Request History page, click (Filter).

  3. In the filter context menu, select the My delegations check box.

  4. Next to the delegation you want to cancel, click Details.

  5. In the View Request Details pane, click Cancel request.

  6. (Optional) In the Cancel request pane, in the Reason for your decision field, enter a reason for the cancellation.

  7. Click Save.

Deleting delegations

You can delete delegations that you created. That is, responsibilities that you have delegated to others become your responsibility again.

NOTE: You can only delete delegations as long as they have the Assigned status. You can cancel delegations that have the Request or Approved status (see Canceling delegations).

To delete a delegation

  1. In the menu bar, click Requests > Request History.

  2. On the Request History page, click (Filter).

  3. In the filter context menu, select the My delegations check box.

  4. Next to the delegation you want to delete, click Details.

  5. In the View Request Details pane, click Unsubscribe product.

  6. In the Unsubscribe Product pane, perform the following actions:

    1. In the Unsubscribed as from field, specify the date on which to delete the delegation. If you leave this field empty, the delegation is deleted once you have clicked Saved.

    2. In the Reason for your decision field, enter a reason for your approval decision.

    3. In the Additional comments about your decision field, enter extra information.

    4. Click Save.

Ownerships

You can assign business objects to owners or assume ownership of them.

Detailed information about this topic

Assigning owners to system entitlements

You can specify who is responsible for a system entitlement. To do this, you define a product owner for the service item that is assigned to the system entitlement. You can also take responsibility for system entitlement yourself.

To assign system entitlements to an owner

  1. In the menu bar, click Responsibilities > System entitlement ownership.

  2. On the Assign an Owner for a System Entitlement page, in the System entitlement menu, select the system entitlement that you want to assign a owner to.

  3. Click Next.

  4. In the second step, perform one of the following actions:

    • To take responsibility yourself, click I want to take ownership of this system entitlement.

    • To specify another identity as the owner, click Select another owner or Select from the suggested possible owners and select the respective identity in the Designated owner menu.

  5. Click Next.

    In the context of an attestation, the selected owner can confirm that this assignment is correct (see Pending attestations).

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