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Identity Manager 8.2 - Web Portal User Guide

General tips and getting started Requests
Requesting products Saved for Later list Pending requests Displaying request history Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals
Attestation Responsibilities Setting up and configuring request functions Appendix: Attestation conditions and approval policies from attestation procedures

Requesting changes to Active Directory groups

To change the type or scope of Active Directory groups, you must request the Change a Active Directory group product.

To change an Active Directory group

  1. In the menu bar, click Requests > New request.

  2. On the Request page, click Show products from service category.

  3. In the Service category pane, click the Active Directory groups service category.

  4. Click the Modify Active Directory group tile.

  5. Click Add to cart.

  6. In the Request Details pane, in the Active Directory group menu, select the Active Directory group that you want to change.

  7. (Optional) In the Group scope menu, select the scope that specifies the range of the group's usage within the domain or forest. The group's scope specifies where the group is allowed to issue permissions. You can select one of the following group scopes:

    • Global group: Global groups can be used to provide cross-domain authorizations. Members of a global group are only user accounts, computers, and groups belonging to the global group’s domain.

    • Local: Local groups are used when authorizations are issued within the same domain. Members of a domain local group can be user accounts, computers, or groups in any domain.

    • Universal: Universal groups can be used to provide cross-domain authorizations available. Universal group members can be user accounts and groups from all domains in one domain structure.

  8. (Optional) In the Type menu, select the type of Active Directory group (security or distribution group).

  9. Click Apply.

  10. Click Submit.

    TIP: You can also add more products to your shopping cart and configure various settings. For more information, see Managing products in the shopping cart.

  11. On the Shopping Cart page, click Submit.

Requesting deletion of Active Directory groups

To delete Active Directory groups you must request the Delete Active Directory group product.

To delete an Active Directory group

  1. In the menu bar, click Requests > New request.

  2. On the New Request page, click Show products from service category.

  3. In the Service category pane, click the Active Directory groups service category.

  4. Click the Delete Active Directory Group tile.

  5. Click Add to cart.

  6. In the Request Details pane, in the Active Directory group to delete menu, select the Active Directory group that you want to delete.

  7. Click Apply.

  8. Click Submit.

    TIP: You can also add more products to your shopping cart and configure various settings. For more information, see Managing products in the shopping cart.

  9. On the Shopping Cart page, click Submit.

Saved for Later list

In your Saved for Later list you can save products that you want to request at a later date.

Detailed information about this topic

Saving products for later

If you do not want to request products immediately but at a later date, you can save the products on the Saved for Later list. You can access your Saved for Later list at any time, move products from it into your shopping cart, and request them (see Requesting products on the Saved for Later list).

To add products to your Saved for Later list.

  1. Add the products that you want to save for later, to the shopping cart (see Adding products to the shopping cart).

  2. In the menu bar, click Requests > Shopping cart.

  3. On the Shopping Cart page, in the list, select the check boxes next to the products that you want to save for later.

  4. Click (Actions) > Move to Saved for Later list.

    The products are moved with all their settings to your shopping cart.

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