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Identity Manager 9.0 LTS - Administration Guide for Connecting to Microsoft Exchange

Managing Microsoft Exchange environments Synchronizing a Microsoft Exchange environment
Setting up initial synchronization with Microsoft Exchange Customizing the synchronization configuration Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization Pausing handling of target system specific processes (Offline mode)
Basic data for managing a Microsoft Exchange environment Microsoft Exchange structure Microsoft Exchange mailboxes Microsoft Exchange mail users and Microsoft Exchange mail contacts Microsoft Exchange mail-enabled distribution groups Microsoft Exchange dynamic distribution groups Microsoft Exchange mail-enabled public folders Extensions for supporting Exchange hybrid environments Error handling Configuration parameters for managing a Microsoft Exchange environment Default project template for Microsoft Exchange Processing methods of Microsoft Exchange system objects Microsoft Exchange connector settings

Adding custom tables to the target system synchronization

You must customize your target system synchronization to synchronize custom tables.

To add custom tables to target system synchronization

  1. In the Manager, select the Active Directory > Basic configuration data > Target system types category.

  2. In the result list, select the Microsoft Exchange target system type.

  3. Select the Assign synchronization tables task.

  4. In the Add assignments pane, assign custom tables to the outstanding objects you want to handle.

  5. Save the changes.
  6. Select the Configure tables for publishing task.

  7. Select the custom tables that contain the outstanding objects that can be published in the target system and set the Publishable option.

  8. Save the changes.
Related topics

Managing Microsoft Exchange mailboxes, mail users, and mail contacts through account definitions

In the default installation, after synchronizing, employees are automatically created for Microsoft Exchange mailboxes, mail users, and mail contacts. If an account definition for the Microsoft Exchange organization is not known at the time of synchronization, Microsoft Exchange mailboxes, mail users, and mail contacts are linked to the employees. However, account definitions are not assigned. The Microsoft Exchange mailboxes, mail users, and mail contacts are therefore in a Linked state.

To manage Microsoft Exchange mailboxes, mail users, and mail contacts through account definitions, assign an account definition and a manage level.

To manage Microsoft Exchange mailboxes, mail users, and mail contacts through account definitions

  1. Create an account definition.

  2. Assign an account definition to the Active Directory domain.

  3. Assign the account definition and manage level to user accounts in linked status.

    1. In the Manager, select the Active Directory > Mailboxes > Linked but not configured > <domain> category.

      - OR -

      In the Manager, select the Active Directory > Mail users > Linked but not configured > <domain> category.

      - OR -

      In the Manager, select the Active Directory > Mail contacts > Linked but not configured > <domain> category.

    2. Select the Assign account definition to linked accounts task.

Related topics

Troubleshooting

Synchronization Editor helps you to analyze and eliminate synchronization errors.

  • Simulating synchronization

    The simulation allows you to estimate the result of synchronization. This means you can, for example, recognize potential errors in the synchronization configuration.

  • Analyzing synchronization

    You can generate the synchronization analysis report for analyzing problems which occur during synchronization, for example, insufficient performance.

  • Logging messages

    One Identity Manager offers different options for logging errors. These include the synchronization log, the log file for One Identity Manager Service, the logging of messages with NLOG, and similar.

  • Reset start information

    If synchronization stopped unexpectedly, for example, because a server was not available, the start information must be reset manually. Only then can the synchronization be restarted.

For more information about these topics, see the One Identity Manager Target System Synchronization Reference Guide.

Related topics

Ignoring data error in synchronization

By default, objects with incorrect data are not synchronized. These objects can be synchronized once the data has been corrected. In certain situations, however, it might be necessary to synchronize objects like these and ignore the data properties that have errors. This synchronization behavior can be configured in One Identity Manager.

To ignoring data errors during synchronization in One Identity Manager

  1. In the Synchronization Editor, open the synchronization project.

  2. Select the Configuration > One Identity Manager connection category.

  3. In the General view, click Edit connection.

    This starts the system connection wizard.

  4. On the Additional options page, enable Try to ignore data errors.

    This option is only effective if Continue on error is set in the synchronization workflow.

    Default columns, such as primary keys, UID columns, or mandatory input columns cannot be ignored.

  5. Save the changes.

IMPORTANT: If this option is set, One Identity Manager tries to ignore commit errors that could be related to data errors in a single column. This causes the data changed in the affected column to be discarded and the object is subsequently saved again. This effects performance and leads to loss of data.

Only set this option in the exceptional circumstance of not being able to correct the data before synchronization.

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