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Identity Manager 9.2 - Administration Guide for Connecting to Google Workspace

Mapping a Google Workspace environment in One Identity Manager Synchronizing a Google Workspace customer
Setting up initial synchronization of a Google Workspace customer Customizing the synchronization configuration for Google Workspace Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization Pausing handling of target system specific processes (Offline mode)
Managing Google Workspace user accounts and identities
Account definitions for Google Workspace user accounts Assigning identities automatically to Google Workspace user accounts Manually linking identities to Google Workspace user accounts Supported user account types Specifying deferred deletion for Google Workspace user accounts
Login credentials for Google Workspace user accounts Managing Google Workspace entitlement assignments Mapping Google Workspace objects in One Identity Manager
Google Workspace customers Google Workspace user accounts Google Workspace groups Google Workspace products and SKUs Google Workspace organizations Google Workspace domains Google Workspace domain aliases Google Workspace admin roles Google Workspace admin privileges Google Workspace admin role assignments Google Workspace external email addresses Reports about Google Workspace objects
Handling of Google Workspace objects in the Web Portal Basic configuration data for managing a Google Workspace customer Troubleshooting the connection to a Google Workspace customer Configuration parameters for managing a Google Workspace environment Default project template for Google Workspace API scopes for the service account Processing methods of Google Workspace system objects Special features in the assignment of Google Workspace groups

Locking Google Workspace user accounts

The way you lock user accounts depends on how they are managed.

Scenario: The user accounts are linked to identities and are managed through account definitions.

User accounts managed through account definitions are locked when the identity is temporarily or permanently disabled. The behavior depends on the user account manage level. Accounts with the Full managed manage level are disabled depending on the account definition settings. For user accounts with a manage level, configure the required behavior using the template in the GAPUser.IsSuspended column.

Scenario: The user accounts are linked to identities. No account definition is applied.

User accounts managed through user account definitions are locked when the identity is temporarily or permanently disabled. The behavior depends on the QER | Person | TemporaryDeactivation configuration parameter

  • If the configuration parameter is set, the identity’s user accounts are locked when the identity is permanently or temporarily disabled.

  • If the configuration parameter is not set, the identity’s properties do not have any effect on the associated user accounts.

To lock the user account when the configuration parameter is disabled

  1. In the Manager, select the Google Workspace > User accounts category.

  2. Select the user account in the result list.

  3. Select the Change main data task.

  4. On the General tab, set the Locked option.

  5. Save the changes.
Scenario: The user accounts are not linked to identities.

To lock a user account that is no longer linked to an identity

  1. In the Manager, select the Google Workspace > User accounts category.

  2. Select the user account in the result list.

  3. Select the Change main data task.

  4. On the General tab, set the Locked option.

  5. Save the changes.

To unlock a user account

  1. In the Manager, select the Google Workspace > User accounts category.

  2. Select the user account in the result list.

  3. Select the Change main data task.

  4. Disable the Locked option on the General tab.

  5. Save the changes.

For more information about deactivating and deleting identities and user accounts, see the One Identity Manager Target System Base Module Administration Guide.

Related topics

Deleting and restoring Google Workspace user accounts

NOTE: As long as an account definition for an identity is valid, the identity retains the user account that was created by it. If the account definition assignment is removed, the user account that was created from this account definition, is deleted. User accounts marked as Outstanding are only deleted if the QER | Person | User | DeleteOptions | DeleteOutstanding configuration parameter is set.

In the Manager, you can delete a user account that was not created using an account definition in the result list or from the menu bar. After you have confirmed the security alert the user account is marked for deletion in the One Identity Manager. The user account is locked in One Identity Manager and permanently deleted from the One Identity Manager database and the target system depending on the deferred deletion setting.

For more information about deactivating and deleting identities and user accounts, see the One Identity Manager Target System Base Module Administration Guide.

To delete a user account that is not managed using an account definition

  1. In the Manager, select the Google Workspace > User accounts category.

  2. Select the user account in the result list.

  3. Click in the result list.
  4. Confirm the security prompt with Yes.

To restore a user account

  1. In the Manager, select the Google Workspace > User accounts category.

  2. Select the user account in the result list.

  3. Click in the result list.

Related topics

Transferring user data to a different Google Workspace user account

When a user account is deleted, various user data can be transferred to a different user account. After the deletion delay has expired, the data transfer is first initiated in the Google Workspace environment. As soon as the data transfer has been successfully completed in the target system, the user account is permanently deleted.

Prerequisites
  • Data transfer is approved for the customer. To enable this, the Transfer user data before delete setting must be enabled, or the CP_TransferUserDataBeforeDelete variable is set to True.

  • A manager has been assigned to the identity to whom the deleted user account is linked.

    - OR -

    The deleted user account has a relationship of the Manager type.

  • The manager's email address belongs to the primary domain of the customer to which the deleted user account belongs.

  • In the event that no valid email address can be determined in this way, a valid default email address is defined. This is specified in the target system connection using the Default email address for data transfer setting or in the CP_DefaultDataTransferTargetEmail variable.

Detailed information about this topic
Related topics

Google Workspace groups

Users of Google Workspace can use groups to exchange information or organize meetings. This information is only made available to the members of a group. In One Identity Manager, you can create and edit groups and manage group members.

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