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Active Roles Product Notification

Discontinued Support

Product Version Support 

Active Roles 7.1 & 6.9


This is an advisory notification on changes to current product version support status in line with our life cycle policy.

Active Roles 7.1 will enter into limited support on December 31, 2018 and support for Active Roles 6.9 will be discontinued on January 31, 2019. To ensure your product is eligible for full support, we encourage you to upgrade to version 7.2 or higher. The option of an extended period of support for Active Roles 6.9 or 7.1 is available under Continuing Support.

To determine the current support phase of your product and ensure eligibility for product support, refer to the table on the Product Life Cycle page. Definitions on stages of our life cycle support policy can also be found on the product life cycle page under our Software Product Support Lifecycle Policy.

To see what’s new or improved in the latest version, refer to the Active Roles 7.3.1 Release Notification and  Release Notes.

If you would like to upgrade with minimum disruption, please engage our One Identity Services team.

Be sure to check out the Active Roles Product Support page to find a wealth of useful information including product support status and availability, knowledge articles, video tutorials, tips and tricks, technical documentation, training and user forum.