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One Identity Safeguard for Privileged Sessions 7.0.4 LTS - Administration Guide

Preface Introduction The concepts of One Identity Safeguard for Privileged Sessions (SPS)
The philosophy of One Identity Safeguard for Privileged Sessions (SPS) Policies Credential Stores Plugin framework Indexing Supported protocols and client applications Modes of operation Connecting to a server through One Identity Safeguard for Privileged Sessions (SPS) Archive and backup concepts Maximizing the scope of auditing IPv6 in One Identity Safeguard for Privileged Sessions (SPS) SSH host keys Authenticating clients using public-key authentication in SSH The gateway authentication process Four-eyes authorization Network interfaces High Availability support in One Identity Safeguard for Privileged Sessions (SPS) Versions and releases of One Identity Safeguard for Privileged Sessions (SPS) Accessing and configuring One Identity Safeguard for Privileged Sessions (SPS)
Cloud deployment considerations The Welcome Wizard and the first login Basic settings
Supported web browsers and operating systems The structure of the web interface Network settings Configuring date and time System logging, SNMP and e-mail alerts Configuring system monitoring on SPS Data and configuration backups Archiving Using plugins Forwarding data to third-party systems Starling integration
User management and access control Managing One Identity Safeguard for Privileged Sessions (SPS)
Controlling One Identity Safeguard for Privileged Sessions (SPS): reboot, shutdown Managing One Identity Safeguard for Privileged Sessions (SPS) clusters Managing a High Availability One Identity Safeguard for Privileged Sessions (SPS) cluster Upgrading One Identity Safeguard for Privileged Sessions (SPS) Managing the One Identity Safeguard for Privileged Sessions (SPS) license Accessing the One Identity Safeguard for Privileged Sessions (SPS) console Sealed mode Out-of-band management of One Identity Safeguard for Privileged Sessions (SPS) Managing the certificates used on One Identity Safeguard for Privileged Sessions (SPS)
General connection settings HTTP-specific settings ICA-specific settings MSSQL-specific settings RDP-specific settings SSH-specific settings Using Sudo with SPS Telnet-specific settings VMware Horizon View connections VNC-specific settings Indexing audit trails Using the Search interface Advanced authentication and authorization techniques Reports The One Identity Safeguard for Privileged Sessions (SPS) REST API One Identity Safeguard for Privileged Sessions (SPS) scenarios Troubleshooting One Identity Safeguard for Privileged Sessions (SPS)
Network troubleshooting Gathering data about system problems Viewing logs on One Identity Safeguard for Privileged Sessions (SPS) Changing log verbosity level of One Identity Safeguard for Privileged Sessions (SPS) Collecting logs and system information for error reporting Collecting logs and system information of the boot process for error reporting Support hotfixes Status history and statistics Troubleshooting a One Identity Safeguard for Privileged Sessions (SPS) cluster Understanding One Identity Safeguard for Privileged Sessions (SPS) RAID status Restoring One Identity Safeguard for Privileged Sessions (SPS) configuration and data VNC is not working with TLS Configuring the IPMI from the BIOS after losing IPMI password Incomplete TSA response received Using UPN usernames in audited SSH connections
Using SPS with SPP Configuring external devices Using SCP with agent-forwarding Security checklist for configuring One Identity Safeguard for Privileged Sessions (SPS) Jumplists for in-product help Configuring SPS to use an LDAP backend Glossary

Limitations

The following limitations apply to SPS when you deploy it from the Microsoft Azure Marketplace.

 Caution:

Do not export or import configuration between a physical SPS deployment and a virtual one. Because of the differences and limitations between physical and virtual appliances, configure the virtual appliance from scratch to ensure proper functionality. When you migrate a virtual SPS to another one, you can export and import the configuration.

  • Root login is not available on the console.

  • SSH access is only available after you have completed the Welcome Wizard.

  • Currently, the data that is entered during the provisioning phase (for example, the username and the IP address) of creating the virtual machine in Azure is not transferred to SPS. Therefore, only the data entered in the Welcome Wizard will be used.

  • By default, you can only use Physical interface 1 (eth0) of SPS, with a single IP address. Aside from changing the IP address of SPS, do not modify other interface-related settings (additional logical interfaces, IP forwarding, and so on) on the Basic Settings > Network page of SPS.

    The number of interfaces you can use depends on the size of your Azure VM. If your VM allows you to use multiple interfaces, you can configure multiple interfaces in SPS. For details, see VM with multiple NICs.

  • The Seal the box functionality is not available.

  • The High Availability support of SPS was designed to work between two physical SPS appliances. This feature is not available in Azure environments. For further details, see the High Availability and redundancy in Microsoft Azure.

  • Due to Azure requirements, an additional 5-minute delay has been added to the boot process. This ensures that the root device appears in the system.

  • The size of the virtual disk in Azure is 100 GB, which you can increase. To increase the size of the virtual disk, see .

  • SPS currently cannot receive its IP address using DHCP. Make sure that:

    • The IP address you have configured in Azure and the IP address that you configure for SPS for the Physical interface 1 on the Networking settings part of the Welcome Wizard are the same. Otherwise, you will not be able to access SPS.

    • You set the internal IP static on the Network Interfaces tab of the Virtual Machine.

    • Do not assign a public IP address to SPS, use SPS as a component of your internal infrastructure. If you absolutely must configure Welcome Wizard from a publicly accessible IP address, note that SPS will be publicly accessible. If you assign a public IP to the web management interface, consider the following:

      • Select a complex passphrase.

      • Limit access to the management interface based on the source IP address, and make sure that brute-force protection for the administrator web login is enabled (they are enabled by default). For details, see .

      • Configure an email alert or SNMP trap for administrator logon events. For details, see and .

      • Forward the logs of SPS to a log server (for example, to a syslog-ng server, or an syslog-ng Store Box appliance) so that if the local logs are compromised, you still have an authentic copy of the original logs.

      • For security reasons, disable SSH access to SPS when it is not needed. Accessing the SPS host directly using SSH is not recommended or supported, except for troubleshooting purposes. If you enable SSH access, restrict the clients that can access SPS based on their source IP address, and make sure that brute-force protection is enabled (they are enabled by default). For details, see .

      • To prevent unauthorized access to the audit trail files recorded on SPS, configure proper access control rules for the user groups and encrypt every audit trail. If you use encryption, store your keys in the personal or in the temporary key store. For details, see ,

  • Upgrading SPS in Azure is the same as upgrading a physical appliance: you have to upload the firmware on the SPS web interface. For detailed instructions, see .

Prerequisites

The following prerequisites must be met to deploy SPS in Microsoft Azure:

  • You have a valid One Identity Safeguard for Privileged Sessions license. When deployed from the Microsoft Azure Marketplace, the One Identity Safeguard for Privileged Sessions uses the "Bring your own license" model. Note that to deploy two active SPS nodes as an availability set, you must purchase two standalone SPS licenses. To purchase a license, contact our Sales Team.

  • Microsoft recommends to use the Azure Resource Manager (ARM) deployment model. When you install SPS from the Azure Marketplace, SPS supports only this deployment method. If you need to deploy SPS into and infrastructure that uses the Classic deployment model, contact your One Identity sales representative.

  • You have a Microsoft Azure account.

High Availability and redundancy in Microsoft Azure

In a Microsoft Azure deployment, the high-availability and redundancy of the SPS appliance is provided by the Microsoft Azure infrastructure, according to the Azure Storage SLA.

Redundancy

The data in your Microsoft Azure storage account is always replicated to ensure durability and high availability, meeting the Azure Storage SLA. The exact type of replication depends on your storage account settings, but every disk is stored in 3 copies.

For details, see Locally redundant storage in the Azure Storage replication document, and Service Healing - Auto-recovery of Virtual Machines.

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