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One Identity Safeguard for Privileged Sessions 7.0.4 LTS - Administration Guide

Preface Introduction The concepts of One Identity Safeguard for Privileged Sessions (SPS)
The philosophy of One Identity Safeguard for Privileged Sessions (SPS) Policies Credential Stores Plugin framework Indexing Supported protocols and client applications Modes of operation Connecting to a server through One Identity Safeguard for Privileged Sessions (SPS) Archive and backup concepts Maximizing the scope of auditing IPv6 in One Identity Safeguard for Privileged Sessions (SPS) SSH host keys Authenticating clients using public-key authentication in SSH The gateway authentication process Four-eyes authorization Network interfaces High Availability support in One Identity Safeguard for Privileged Sessions (SPS) Versions and releases of One Identity Safeguard for Privileged Sessions (SPS) Accessing and configuring One Identity Safeguard for Privileged Sessions (SPS)
Cloud deployment considerations The Welcome Wizard and the first login Basic settings
Supported web browsers and operating systems The structure of the web interface Network settings Configuring date and time System logging, SNMP and e-mail alerts Configuring system monitoring on SPS Data and configuration backups Archiving Using plugins Forwarding data to third-party systems Starling integration
User management and access control Managing One Identity Safeguard for Privileged Sessions (SPS)
Controlling One Identity Safeguard for Privileged Sessions (SPS): reboot, shutdown Managing One Identity Safeguard for Privileged Sessions (SPS) clusters Managing a High Availability One Identity Safeguard for Privileged Sessions (SPS) cluster Upgrading One Identity Safeguard for Privileged Sessions (SPS) Managing the One Identity Safeguard for Privileged Sessions (SPS) license Accessing the One Identity Safeguard for Privileged Sessions (SPS) console Sealed mode Out-of-band management of One Identity Safeguard for Privileged Sessions (SPS) Managing the certificates used on One Identity Safeguard for Privileged Sessions (SPS)
General connection settings HTTP-specific settings ICA-specific settings MSSQL-specific settings RDP-specific settings SSH-specific settings Using Sudo with SPS Telnet-specific settings VMware Horizon View connections VNC-specific settings Indexing audit trails Using the Search interface Advanced authentication and authorization techniques Reports The One Identity Safeguard for Privileged Sessions (SPS) REST API One Identity Safeguard for Privileged Sessions (SPS) scenarios Troubleshooting One Identity Safeguard for Privileged Sessions (SPS)
Network troubleshooting Gathering data about system problems Viewing logs on One Identity Safeguard for Privileged Sessions (SPS) Changing log verbosity level of One Identity Safeguard for Privileged Sessions (SPS) Collecting logs and system information for error reporting Collecting logs and system information of the boot process for error reporting Support hotfixes Status history and statistics Troubleshooting a One Identity Safeguard for Privileged Sessions (SPS) cluster Understanding One Identity Safeguard for Privileged Sessions (SPS) RAID status Restoring One Identity Safeguard for Privileged Sessions (SPS) configuration and data VNC is not working with TLS Configuring the IPMI from the BIOS after losing IPMI password Incomplete TSA response received Using UPN usernames in audited SSH connections
Using SPS with SPP Configuring external devices Using SCP with agent-forwarding Security checklist for configuring One Identity Safeguard for Privileged Sessions (SPS) Jumplists for in-product help Configuring SPS to use an LDAP backend Glossary

Configuring system monitoring on SPS

SPS supports the SNMPv2c and SNMPv3 protocols. The SNMP server set on the Management tab can query status information from SPS.

NOTE: In order to have your central monitoring system to recognize the SNMP alerts sent by SPS, import the SPS-specific Management Information Base (MIB) into your monitoring system. Download all MIBs by navigating to Basic Settings > Alerting & Monitoring and clicking Download MIBs and import them into your monitoring system. For details, see the documentation of your monitoring system.

Topics:

Configuring monitoring

The following describes how to configure monitoring.

To configure monitoring

  1. Navigate to Basic Settings > Alerting & Monitoring.

  2. The default threshold values of the parameters are suitable for most situations. Adjust the threshold values only if needed.

  3. Click .

  4. Navigate to Basic Settings > Management and verify that the SNMP settings and Mail settings of SPS are correct. SPS sends alerts only to the alert e-mail address and to the SNMP server.

    		 Caution:

    Sending alerts fails if these settings are incorrect.

The following sections describe the parameters you can receive alerts on.

Health monitoring

SPS continuously monitors a number of parameters of the SPS hardware and its environment. If a parameter reaches a critical level (set in its respective Maximum field), SPS sends e-mail or SNMP messages to alert the administrator.

Figure 62: Basic Settings > Alerting & Monitoring — Health monitoring

  • Disk utilization maximum: Ratio of free space available on the hard disk. SPS sends an alert if the audit trails use more space than the set value. Archive the audit trails to a backup server to free disk space. For details, see Archiving.

    NOTE: The alert message includes the actual disk usage, not the limit set on the web interface. For example, you set SPS to alert if the disk usage increases above 10 percent. If the disk usage of SPS increases above this limit (for example to 17 percent), you receive the following alert message: less than 90% free (= 17%). This means that the amount of used disk space increased above 10% (what you set as a limit, so it is less than 90%), namely to 17%.

  • Load average: The average load of SPS during the last one, five, or 15 minutes.

  • Swap utilization maximum: Ratio of the swap space used by SPS. SPS sends an alert if it uses more swap space than the set value.

Preventing disk space fill-up

The following describes how to prevent disk space from filling up.

NOTE: One Identity highly recommends this if One Identity Safeguard for Privileged Sessions (SPS) is hosted in a virtual environment.

To prevent disk space from filling up

  1. Navigate to Basic Settings > Management > Disk space fill-up prevention.

    Figure 63: Basic Settings > Management > Disk space fill-up prevention — Preventing disk space fill-up

  2. Enter the limit of maximum disk utilization in percents in the Disconnect clients when disks are: x percent used field. Make sure to enter a value between 50-98 percent. When disk space is used above the configured limit, SPS disconnects all clients. The default value is 80.

  3. (Optional) To automatically start all configured archiving/cleanup jobs when disk usage goes over the limit, select the Automatically start archiving option.

    For more information on configuring an archiving policy, see Archiving.

    NOTE: If there is no archiving policy configured, selecting this option will not trigger automatic archiving.

  4. Click .

  5. Navigate to Basic Settings > Alerting & Monitoring > Health monitoring and enable alert Disk utilization maximum.

  6. Click .

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