The Manager web application is accessed over a browser.
Use the appropriate URL for this:
http://<server name>/<application name>
https://<server>/<application name>
About this guide
One Identity Manager overview
One Identity Manager editions
One Identity Manager architecture
One Identity Manager tools
Which components and front ends work with an application server?
Installation prerequisites
Minimum system requirements for implementing SQL Servers as database servers
Installing One Identity Manager
Settings for the database server and the One Identity Manager database on a SQL Server
Users with granular permission for the One Identity Manager database on an SQL Server
Requirements for a managed instance in Azure SQL Database
Database server settings and the One Identity Manager database in a managed instance in an Azure SQL Database
Permissions for the One Identity Manager database in a managed instance in an Azure SQL Database
Minimum system requirements for administrative workstations
Minimum system requirements for the service server
Minimum system requirements for the web server
Minimum system requirements for the application server
Users for One Identity Manager
Setting up permissions for creating an HTTP server
Communications ports and firewall configuration
One Identity Manager Docker images
Before you start installing One Identity Manager
Installing One Identity Manager components
Installing and configuring a One Identity Manager database
Installing and configuring the One Identity Manager Service
Advice on setting up a One Identity Manager database
Installing and configuring a One Identity Manager database
Editing a One Identity Manager database during setup using the Configuration Wizard
Configuring a One Identity Manager database for testing, development, or production
Encrypting database information
Creating a new database key and encrypting the database information
Changing a database key and encrypting the database information
Re-encrypting the database information
Decrypting the database information
Advice on working with an encrypted One Identity Manager database
One Identity Manager vendor notification
Setting up the email notification system
Setting up Job servers
Remote installation of the One Identity Manager Service with the Server Installer
Displaying the One Identity Manager Service log file
Changing the user account or One Identity Manager Service start type
The One Identity Manager Service in a cluster
Automatic updating of One Identity Manager
Basics for automatic software update
Updating One Identity Manager
Automatic updating of the One Identity Manager tools
Automatic updating of the One Identity Manager Service
Automatic updating of web applications
Implementing the automatic software update
Disabling automatic update
The update process for releasing a new One Identity Manager version
Updating One Identity Manager components
Updating the One Identity Manager database
Installing and updating an application server
Advice for installing an application server
Installing an application server
Displaying the application server status
Updating an application server
Updating the search index on the application server
Uninstalling an application server
Installing the API Server
Installing, configuring, and maintaining the Web Portal
Installing the Web Portal
Updating the Web Portal
Uninstalling the Web Portal
Configuring the Web Portal
Installing and updating the Manager web application
Configuring the database connection
Authentication data for the web application
Logging for the web application
Configuring the automatic update for the Web Portal
Advanced web settings
Storing the cache directories
Configuring the debugger service
Configuring the search service
Maintenance of the Web Portal
Installing the Manager web application
Displaying the Manager web application
Updating the Manager web application
Uninstalling the Manager web application
Logging in to One Identity Manager tools
Logging in to the One Identity Manager database
Logging in to the One Identity Manager tools using a system ID
Enabling additional authentication modules
Language settings in One Identity Manager
Password expiry
Checking authentication
Troubleshooting
Displaying the transport history and checking the One Identity Manager version
Error messages logging in to One Identity Manager tools
Error messages when installing and updating the One Identity Manager database
Database errors when migrating a database in SQL Server AlwaysOn availability groups or database mirroring
DBQueue Processor does not process tasks
Message: Enter email address in configuration parameter
Operations Support Web Portal is not displayed
Removing superfluous modules
Log message for search index creation
Creating a One Identity Manager database for a test or development environment from a database backup
Advanced configuration of the Manager web application
General
Database connection
Security
Debugging
Performance
File download
ASP.Net basic settings
Directories
Application pool
Plug-ins
Load balancing
Single sign-on
Machine roles and installation packages
Displaying the Manager web application
Updating the Manager web application
NOTE:
- We recommend that you perform the automatic update only in specific maintenance windows, in which the application cannot be accessed by users and the application can be manually restarted with no risk.
- The following permissions are required for automatic updating:
- The user account for updating requires write permissions for the application directory.
- The user account for updating requires the Log on as a batch job local security policy.
- The user account running the application pool requires the Replace a process level token and Adjust memory quotas for a process local security policies.
The application update happens automatically if the Auto update plugin is enabled for the web application.
To run an update, first load the files to be updated into the One Identity Manager database. The necessary files are loaded into the One Identity Manager database and updated when a hotfix, a service pack, or a full version update is run.
The Automatic update plug-in performs a check when the application is started, and every approx. 5 minutes thereafter. New files are loaded from the database as they are identified. The plug-in cannot update the files while the application is running. The update waits until the application is restarted.
The application is restarted automatically by the web server when it has been idle for a defined length of time. This may take some time or be hindered by continuous user requests.
Related topics
Uninstalling the Manager web application
To uninstall a web application
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Launch autorun.exe from the root directory of the One Identity Manager installation medium.
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On the start page of the installation wizard:
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Change to the Installation tab.
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In the Web-based components pane, click Install.
This starts the Web Installer.
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On the Web Installer start page, click Uninstall a One Identity Manager web application and click Next.
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On the Uninstall a One Identity Manager web application, double-click the application that you want to remove.
The
icon is displayed in front of the application.
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Click Next.
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On the Database connection page, select the database connection and authentication method and enter the corresponding login data.
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Click Next.
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Confirm the security prompt with Yes.
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The uninstall progress is displayed on the Setup is running page.
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Once installation is complete, click Next.
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On the Wizard complete page, click Finish.
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Close the autorun program.
Logging in to One Identity Manager tools
When you start one of the One Identity Manager tools, a default connection dialog opens.
Figure 5: Default connection dialog
When you log in, you need to be aware of the difference between a database user and a user of individual One Identity Manager tools (system user). Several system users can work with one database user.
Login takes place in two steps:
- Selecting the database connection to log in to the database
- Selecting the authentication method and finding the system user for logging in
Permitted system user IDs are determined by the authentication module you select. One Identity Manager provides various authentication modules for this purpose.
The One Identity Manager tools can only be started if the user has the relevant program function permissions. Some administration tools expect a specific access level for the selected SQL Server login.
For detailed information about the One Identity Manager authentication modules and program functions, see the One Identity Manager Authorization and Authentication Guide.
NOTE: When you start the program, it tries to restore the last used connection. This may lead to a delay resulting in an error if you frequently swap between connections to other database servers.
To prevent the previous connection restoring, create the following registry key:
HKEY_CURRENT_USER\Software\One Identity\One Identity Manager\Global\Settings\[RestoreLastConnection]="false"