Determining Job server and web server status
This view gives you a faster overview of all the Job servers and Web servers available in the network.
NOTE: Set the HTTP port to be queried and the maximum response time in the program settings.
One Identity Manager Service configurations of each Job server stored in the database are used to get more detailed results of Job server status queries. This is especially required if the HTTP server port has been set individually or a Job server processes several queues.
NOTE: In the Designer, configure and enable the Get configuration file from the Job server and write in the Job server configuration schedule to import the One Identity Manager Service configuration of the Job server into the database. For more detailed information, see the One Identity Manager Configuration Guide.
To query the status of all the existing Job servers in the database
To query the status of a single Job server
-
In the Job Queue Info, select the View | Server state menu item.
-
On the Job server tab, select the Job server and then the Get status context menu item.
NOTE: Use the Enter credentials context menu item to enter a user and password to request the server status. The user information is retained until the server lists are reloaded or until the next time the Job Queue Info program is started.
If the server responds, the system time, the One Identity Manager Service version and the One Identity Manager Service account name are determined and displayed. The software update status as well as the current version of the software are also displayed.
TIP: Use Refresh server list or F6 to reload the list of servers.
To display a Job server's services
-
In the Job Queue Info, select the View | Server state menu item.
-
On the Job server tab, select the Job server and select the Show in browser context menu item.
The One Identity Manager Service HTTP server for the Job server is queried and the varying One Identity Manager Service services are displayed.
To show the status of a web server
-
In the Job Queue Info, select the View | Server status menu item.
-
On the Web server tab, select the web server and select the Show in browser context menu item.
TIP: Use Refresh server list or F6 to reload the list of servers.
Related topics
Displaying DBQueue processing
Within One Identity Manager, changes to inheritance-relevant data, such as changes to assignments or changes to specific system data, such as changes to the user interface for a system user, necessitate recalculation of the resulting data. These calculations are queued in the DBQueue and processed by the DBQueue Processor.
To display DBQueue entries
Calculation tasks in the DialogDBQueue table used for DBQueue Processor processing are displayed in this view. The number, sort order and name of the queued requests are displayed. The display is updated at fixed time intervals of 2 seconds.
Displaying Job queue progress
NOTE: A queue is initialized when the One Identity Manager Service starts. The One Identity Manager Service queries the Job queue to see which processes are waiting for its own queue. During the initialization phase, no processes are handled and it may take a long time, particularly if the Job queue is very full.
In the Job Queue Info, in the Progress view, a warning shows you the queue being initialized. Click the message to get more detail.
To display the Job queue sequence
This queries the number of entries in the Job queue. The current value is represented by a number and inserted, at the same time, into a bar graph. The process step progress state is shown in different colors. The display is updated every 5 seconds. The tooltip shows the timestamp and the number of process steps in the Job queue at this point.
Table 6: Progress view - meaning of the colors
|
Black |
Number of process steps that are not read for processing. |
False |
|
Green |
Number of process steps ready for processing. |
True |
|
Yellow |
Number of process steps loaded for processing. |
Loaded |
|
Blue |
Number of process step that have completed processing |
Finished |
|
Red |
Number of process steps with an unknown progress state |
Frozen/Overlimit/Missing |
Emergency stop
In certain circumstances, situations can occur in the system that require processing by One Identity Manager Service and processing of tasks by the DBQueue Processor to be stopped. For example, changes in One Identity Manager can sometimes cause the system to become overloaded by making mass entries in the job queue or the DBQueue.
To analyze this situation and to take the necessary steps to solve the problem where necessary, in the Job Queue Info program, you can stop the system and restart it once the problem has been fixed.
To temporarily halt process handling of a single Job server
-
In the Job Queue Info program, select the View | Server state menu item.
-
On the Job server tab, select the Job server and select the Stop processing context menu item.
NOTE: After solving the problem, you can use the Start processing context menu item to restart processing.
To stop processing entirely
- In the Job Queue Info, select Help | Emergency stop.
- To stop DBQueue processing, click the DBQueue Processor button.
From this point on no new calculations are carried out in the database.
NOTE: After the problem is eliminated, you can click the button to restart DBQueue Processor.
- Click the One Identity Manager Service button to stop collection of process steps for every One Identity Manager Service.
Process steps that have already been collected are still processed but no new process step are sent to the services.
NOTE: After the problem is eliminated, you can click the button to restart the running of services.
The following icons are displayed in the status bar of all administration tools to inform the user that DBQueue Processor processing and services have been stopped.
Table 7: Special icon in the status bar for system stop
 |
The DBQueue Processor has been stopped. |
 |
The server services have been stopped. |
