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Active Roles 7.5 - Solutions Guide

Active Roles Solutions Overview ERFM Solution Overview Configuration Transfer Wizard overview Understanding SPML Provider Skype for Business Solution Overview
Introducing Skype for Business Server User Management Supported Active Directory topologies User Management policy Master Account Management policy Access Templates for Lync Server Deploying the Solution Managing Skype for Business Server Users
Management Pack for SCOM

Single forest

The single forest topology assumes that the logon-enabled user accounts managed by Active Roles are defined in the Active Directory forest in which Skype for Business Server is deployed. To perform Skype for Business Server user management tasks on a given user account, Active Roles makes changes to the attributes of that use account, and then, based on the attribute changes, the Skype for Business Server User Management policy requests the Skype for Business Server remote shell to update the user account accordingly. For example, when creating a new Skype for Business Server user, Active Roles sets a virtual attribute on that user’s account directing the policy to invoke the remote shell command for enabling the new user for Skype for Business Server. When making changes to an existing Skype for Business Server user, Active Roles populates the attributes of the user’s account with the desired changes, causing the policy to apply those changes via the remote shell.

Multiple forests - Resource forest

The resource forest topology refers to a multi-forest environment where a separate forest—Skype for Business Server forest—hosts servers running Skype for Business Server but does not host any logon-enabled user accounts. Outside the Skype for Business Server forest, user forests host logon-enabled user accounts but no servers running Skype for Business Server. When creating a Skype for Business Server account for a user from an external forest, Active Roles creates a disabled user account in the Skype for Business Server forest, establishes a link between the user account in the user forest (master account) and the disabled user account in the Skype for Business Server forest (shadow account), and enables the shadow account for Skype for Business Server. The Master Account Management policy then ensures that the attributes of the shadow account are synchronized with the attributes of the master account, so that Skype for Business Server user properties can be administered on the master account via Active Roles. In the Skype for Business Server forest, the User Management policy detects the attribute changes replicated from the master account to the shadow account, and translates them to remote shell commands on Skype for Business Server, similarly to the Single forest case.

Multiple forests - Central forest

The central forest topology refers to a multi-forest environment where a separate forest—Skype for Business Server forest—hosts servers running Skype for Business Server and may also host logon-enabled accounts. Outside the Skype for Business Server forest, user forests host logon-enabled user accounts but no servers running Skype for Business Server.

With the Skype for Business Server User Management policy applied to logon-enabled user accounts in the Skype for Business Server forest, Active Roles can enable and administer those user accounts for Skype for Business Server in the same way as in the Single forest case.

When creating a Skype for Business Server account for a user from an external forest, Active Roles creates a contact in the Skype for Business Server forest, establishes a link between the user account in the user forest (master account) and the contact in the Skype for Business Server forest (shadow account), and enables that contact for Skype for Business Server. The Master Account Management policy then ensures that the attributes of the contact are synchronized with the attributes of the user account, so that Skype for Business Server user properties can be administered on the user account via Active Roles. In the Skype for Business Server forest, the User Management policy detects the attribute changes replicated from the user account to the contact, and translates them to remote shell commands on Skype for Business Server, similarly to the Single forest case.

User Management policy

The User Management policy is intended for single-forest and multi-forest environments where logon-enabled accounts of Skype for Business Server users are defined in the Active Directory forest in which Skype for Business Server is deployed, as well as for multi-forest environments where logon-enabled master accounts of Skype for Business Server users are defined in external forests with each master account being represented by a shadow account (disabled user account or contact) in the Active Directory forest in which Skype for Business Server is deployed. The User Management policy enables Active Roles to perform user management tasks on Skype for Business Server.

The Policy Object that holds this policy is in the Configuration/Policies/Administration/Builtin container. The name of the Policy Object is Built-in Policy - Skype for Business - User Management. Depending upon your Active Directory topology, apply this Policy Object as follows to enable Skype for Business Server User Management in Active Roles.

Table 19: Applying the Built-in - Skype for Business - User Management Policy Object

Topology option

Where to apply the Policy Object

Single forest

Apply this Policy Object to

Active Directory domains or containers that hold user accounts you want to administer by using Skype for Business Server User Management in Active Roles.

Multiple forests - Resource forest

Apply this Policy Object to

Active Directory domains or containers in the Skype for Business Server forest that hold shadow accounts (disabled user accounts) for users from external forests you want to administer by using Skype for Business Server User Management in Active Roles.

Multiple forests - Central forest

Apply this Policy Object to

Active Directory domains or containers in the Skype for Business Server forest that hold logon-enabled user accounts you want to administer by using Skype for Business Server User Management in Active Roles

Active Directory domains or containers in the Skype for Business Server forest that hold shadow accounts (contacts) for users from external forests you want to administer by using Skype for Business Server User Management in Active Roles.

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