The following table gives an overview of all statuses a request can have.
Status |
Description |
---|---|
New |
A product was requested. The request was added in the database. |
Request |
The request is currently in the approval process. An approval decision has not yet been reached. |
Approved |
The approval process is complete. The request is granted approval. |
Pending |
The request is granted approval. A valid from date was given in the request. This date has not been reached yet. |
Assigned |
The request was granted approval and assigned. |
Renewal |
The request with limited validity was assigned. A renewal has been applied for and is in the approval process. An approval decision has not yet been reached. |
Unsubscription |
This product was canceled. The cancellation is currently in the approval process. An approval decision has not yet been reached. |
Unsubscribed |
The approval process is complete. The cancellation was granted approval. |
Denied |
The approval process is complete. The request was denied. |
Canceled |
The request was canceled by a user or for technical reasons. |
Pending requests |
Requests with the status request, renewal, canceled. |
Approved requests |
Requests with the status approved, pending, assigned, renewal, canceled. |
Assigned requests |
Requests with the status assigned, renewal, canceled. |
Closed requests |
Requested with the status unsubscribed, denied, canceled. |