Unassigning application entitlements
If application entitlements that are assigned to an application, are not required anymore, you can remove them from the application at anytime.
NOTE: If a application entitlements has already been published, it is unpublished at the same time and requests associated with it are canceled.
To unassign an application entitlement
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In the menu bar, click Data administration > Applications.
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On the Applications page, click the application from which you want to remove an assignment.
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On the application overview page, click the Application entitlements tab.
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On the Application entitlements tab, select the check box next to the application entitlement you want to unassign.
TIP: To select all the application entitlements listed, select the check box at the top of the list.
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Click Unassign.
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In the Unassign Application Entitlement dialog, click Unassign.
Editing application entitlements
To add additional data to application entitlements, you can edit them at anytime. For example, you can specify request properties, tags, product owners, or request approvers.
To edit an application entitlement
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In the menu bar, click Data administration > Applications.
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On the Applications page, click the application that is assigned the application entitlement you want to edit.
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On the application overview page, click the Application Entitlements tab.
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On the Application Entitlements tab, click the application entitlement you want to edit.
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In the Edit Application pane, change any application entitlement data as required:
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Application entitlement: Enter a name for the application entitlement.
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Description: Enter a description of the application entitlement. For example, enter here what the application entitlement is used for.
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Product owner: The members of this application role can edit the main data of the application entitlement and be used as approvers in approval processes for application entitlement requests.
If no product owner is assigned, the product owner of the assigned service category is determined by template.
To assign or change an application role, perform the following:
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Click Assign/Change.
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In the Product owner pane, click the application role.
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Additional approvers: Members of this application role or business role can make approval decisions about this application entitlement request (if the BE - Application approvers approval procedure is used).
To assign or change an application role, perform the following:
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Click Assign/Change.
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In the pane, enable the Application role or the Business role option.
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Click the application role or business role.
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Tags: Enter keywords for the application entitlement and press the Enter key.
Use tags to find products faster in the Web Portal search. In this way, you can find products not just with their names but by using other keywords.
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Approval policy: Select the approval policy for determining the approvers if a application entitlement is requested.
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Terms of use: Select the terms of use that apply to this application entitlement.
Terms of use that explain conditions of use for a product can be stored for individual service items (for example, software license conditions). When someone requests this product, the requester, and request recipient must accept the terms of use before the request can be finalized.
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Request property: Select the request properties of the application entitlement. If you do not select any request properties, the request properties of the associated service category are used.
Requests can be given additional information though product-specific request properties such as the specific details of a product, its size, or color. A request property gathers all additional features together that can be given when requesting a product.
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Web page: Enter the URL under which you can find more information about the application entitlement. Use the following format: https://www.example.com or http://www.example.com.
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Approval by multi-factor authentication: Select this check box to specify that approvals of requests of this application entitlement require multi-factor authentication.
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Click Save.
Publishing application entitlements
To make applications' application entitlements available for requesting in the Web Portal, you must publish them.
You can assign more application entitlements to a published application at anytime and publish them.
For more information, see Publishing status of applications.
TIP: If you want to publish application entitlements on a specific date for applications that are not published yet, continue as described below. Ensure that the application is published by this time as well.
NOTE: Application entitlements that are already published although the application is not published yet, are labeled respectively.
NOTE: If the application has not been assigned a shop, you cannot publish the application entitlements. To assign a shop to an application, edit the application and assign the corresponding shop (see Editing applications).
To publish an application entitlement
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In the menu bar, click Data administration > Applications.
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On the Applications page, click the application whose application entitlement you want to publish.
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On the application overview page, click the Application entitlements tab.
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On the Application Permissions tab, select the check box next to the application entitlements you want to publish.
TIP: To select all the application entitlements listed, select the check box at the top of the list.
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Click Publish.
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In the Publish Application Entitlement dialog, do one of the following:
- To publish an application entitlement immediately, enable the Now option.
- To publish the application entitlement later, enable the Later option, click
(Calendar) and select a publishing date.
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Click Publish.
Unpublishing application entitlements
To prevent applications' application entitlements from being requested, you can unpublish application entitlements at anytime.
Application entitlements that have already been assigned or requested stay the same.
To unpublish an application entitlement
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In the menu bar, click Data administration > Applications.
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On the Applications page, click the application that you want to unpublish.
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On the application overview page, click the Application entitlements tab.
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On the Application entitlements tab, select the check box next to the application entitlement you want to unpublish.
TIP: To select all the application entitlements listed, select the check box at the top of the list.
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Click Unpublish.
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In the Unpublish Application Entitlement dialog, click Unpublish.
