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Identity Manager 9.2.1 - Secure Password Extension Administration Guide

Logging

For diagnostic purposes you can turn on logging in Secure Password Extension. The log file can contain the following information: exceptions and errors, debug messages and functions' returns, and so on. You can use this diagnostic data to identify issues with Secure Password Extension.

CAUTION: This section describes how to modify the registry. However, incorrectly modifying the registry may severely damage the system. Therefore, you should follow the steps carefully. It is also recommended to back up the registry before you modify it.

To enable logging

  1. In Windows, click Start and open the Run application.

  2. In the Run dialog, enter regedit and click OK.

  3. In the Registry Editor, create the following key: HKEY_LOCAL_MACHINE\SOFTWARE\One Identity\Password Manager\Logging.

  4. Add a new string value to the HKEY_LOCAL_MACHINE\SOFTWARE\One Identity\Password Manager\Logging registry key by performing the following actions:

    1. Click the HKEY_LOCAL_MACHINE\SOFTWARE\One Identity\Password Manager\Logging registry key.

    2. In the menu bar, click Edit > New > String Value.

    3. Enter LogLevel and press Enter.

    4. Right-click the LogLevel value.

    5. In the context menu, click Modify.

    6. In the Edit String dialog under Value data, enter All.

    7. Click OK.

  5. Add a new string value to the HKEY_LOCAL_MACHINE\SOFTWARE\One Identity\Password Manager\Logging registry key by performing the following actions:

    1. Click the HKEY_LOCAL_MACHINE\SOFTWARE\One Identity\Password Manager\Logging registry key.

    2. In the menu bar, click Edit > New > String Value.

    3. Enter LogFolder and press Enter.

    4. Right-click the LogFolder value.

    5. In the context menu, click Modify.

    6. In the Edit String dialog under Value data, enter the path to the log file. For example, C:\Logs.

    7. Click OK.

  6. Exit the Registry Editor.

  7. Restart the computer.

To disable logging

  1. In Windows, click Start and open the Run application.

  2. In the Run dialog, enter regedit and click OK.

  3. In the Registry Editor, click the HKEY_LOCAL_MACHINE\SOFTWARE\One Identity\Password Manager\Logging registry key.

  4. Right-click the LogLevel value.

  5. In the context menu, click Modify.

  6. In the Value data box, enter Off.

  7. Click OK.

Uninstalling Secure Password Extension

You uninstall Secure Password Extension from end-user computers by removing the appropriate installation packages assigned through a group policy. Uninstalling Secure Password Extension makes the Password Reset Portal no longer available from the Windows login screen.

To remove an assigned MSI package

  1. In Windows, click Start and open the Run application.

  2. In the Run dialog, enter gpmc.msc and click OK.

  3. In the Group Policy Management Editor window, click the GPO with which you deployed the package.

  4. Click Edit.

  5. Expand the Software Settings container that contains the Software installation item with which you deployed the package.

  6. Click the Software installation container that contains the package.

  7. In the right pane of the Group Policy window, right-click the package name.

  8. In the context menu, click All Tasks.

  9. Click Remove.

  10. Click Immediately uninstall the software from users and computers.

  11. Click OK.

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