This view queries the number of all entries in the Job queue. The current value is represented by a number and inserted, at the same time, into a bar graph. The process step progress state is shown in different colors. The display is updated every 5 seconds. The tooltip shows the timestamp and the number of process steps in the Job queue at this point.
To display the Job queue sequence
Table 6: Progress view - meaning of the colors
|
Black |
Number of process steps that are not read for processing. |
False |
|
Green |
Number of process steps ready for processing. |
True |
|
Yellow |
Number of process steps loaded for processing. |
Loaded |
|
Blue |
Number of process step that have completed processing |
Finished |
|
Red |
Number of process steps with an unknown progress state |
Frozen/Overlimit/Missing |
In certain circumstances, situations can occur in the system that require processing by One Identity Manager Service and processing of tasks by the DBQueue Processor to be stopped. For example, changes in One Identity Manager can sometimes cause the system to become overloaded by making mass entries in the Job queue or the DBQueue.
To analyze this situation and to take the necessary steps to solve the problem where necessary, in the Job Queue Info program, you can stop the system and restart it once the problem has been fixed.
To temporarily halt process handling of a single Job server
-
In Job Queue Info, select the View > Server state menu item.
-
On the Job server tab, select the Job server and select the Stop processing context menu item.
NOTE: After solving the problem, you can use the Start processing context menu item to restart processing.
To stop processing entirely
-
In the Job Queue Info, select the Help > Emergency stop menu item.
-
To stop DBQueue processing, click the DBQueue Processor active button.
From this point on no new calculations are carried out in the database.
NOTE: After the problem is eliminated, you can click the button to restart the DBQueue Processor.
-
To stop collection of process steps for every One Identity Manager Service, click the One Identity Manager Service active button.
Process steps that have already been collected are still processed by the services but no new process steps are sent to the services.
NOTE: After the problem is eliminated, you can click the button to restart the running of services.
The following icons are displayed in the status bar of all administration tools to inform the user that DBQueue Processor processing and services have been stopped.
Table 7: Special icon in the status bar for system stop
|
|
The DBQueue Processor has been stopped. |
|
|
The server services have been stopped. |
NOTE: If the Database Agent Service is not working, a message is displayed in the status bar in all the administration tools. To see this message, users must have at least the configuration user access level.
IMPORTANT: You will need to provide this information if you contact the Support Team.
To obtain an overview of the system configuration
-
Start the Designer or the Manager and select the Help > Info menu item.
The System information tab provides an overview of your current system administration and the installed modules with their versions.
NOTE: If you have enabled vendor notification, this report is sent once a month to One Identity.
During a schema installation or schema update using the Configuration Wizard, the migration date and migration version are recorded in the database transport history.
When you import a transport package with the Database Transporter, the import date and description, the database version, and the transport package name are recorded in the transport history of the target database.
To display transport history
