For SharePoint 2010 managed hosts, the DataGovernance.SPShim.exe process is required and may not be running on the SharePoint server.
Check to ensure that the DataGovernance.SPShim.exe process is running on the SharePoint 2010 farm server. If it is not running, start the process or re-deploy the agent.
|NOTE: This only applies to SharePoint 2010 because in SharePoint 2013, this is not a separate process.|
The One Identity Manager service (job server) is not configured correctly. If you are having issues with scheduled report execution and are not receiving your reports through email, the first place to check is the Job Server log.
Scheduled reports are run by the job server with the SMTP Host server mask. To allow this job server to query the Data Governance server, it must be running as an Active Directory account with an associated One Identity Manager Employee with either the Data Governance\Administrators or Data Governance\Access Managers application role.
To change the identity the job server runs as, open the Services console on the computer hosting the job server and change the Log On identity. For example, the DGEAdministrator Active Directory account needs to be associated with an Employee record that was granted the DataGovernance\Administrators role or be a Data Governance service account itself. This new identity allows the job server to authenticate against the Data Governance server and perform the necessary queries required for report execution.
To examine group membership in your enterprise, Data Governance Edition requires credentials that allow it to read group memberships in the domains that make up your enterprise structure. These credentials are provided when syncing the domain for Active Directory. For SharePoint group membership, it uses the provided database connection string and reads group information from the SharePoint database. If Data Governance Edition is having trouble resolving group memberships, you will see a link in the lower-left pane (after having selected Manage Access from the client). Clicking this link displays a list of issues that details any problems encountered during group expansion.
Ensure that you have provided credentials with the required access.
Activity for owned data may not display in the web portal if:
To ensure resource activity is being collected:
To check what managed paths are selected for activity collection:
NOTE: For all managed host types, when placing a resource under governance, the resource must be a managed path or a folder or share under a managed path.