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Identity Manager 8.2.1 - Installation Guide

About this guide One Identity Manager overview Installation prerequisites Installing One Identity Manager Installing and configuring the One Identity Manager Service Automatic updating of One Identity Manager Updating One Identity Manager Installing additional modules for a existing One Identity Manager installation Installing and updating an application server Installing the API Server Installing, configuring, and maintaining the Web Designer Web Portal Installing and updating the Manager web application Logging in to One Identity Manager tools Troubleshooting Advanced configuration of the Manager web application Machine roles and installation packages Configuration parameters for the email notification system How to configure the One Identity Manager database using SQL Server AlwaysOn availability groups

Displaying application servers' status

You can access the application server from a browser.

Use the appropriate URL for this:

http://<server name>/<application name>

https://<server>/<application name>

TIP: You can open the web server's status display in the Job Queue Info. In the Job Queue Info, select View > Server state in the menu and, on the Web servers tab, open the web server status display from the Open in browser context menu.

You will see different status information. Status information for the application server is displayed as performance indicators. Users with the Enables log display in the application server program function (AppServer_Logs) can see the log.

In addition, API documentation is available here. To access the REST API on the application server, the user required the Enables access to the REST API on the application server (AppServer_API). For more information about the REST API, see the One Identity Manager REST API Reference Guide

Updating application servers


  • We recommend that you perform the automatic update only in specific maintenance windows, in which the application cannot be accessed by users and the application can be manually restarted with no risk.

  • The following permissions are required for automatic updating:

    • The user account for updating requires write permissions for the application directory.

    • The user account for updating requires the local security policy Log on as a batch job.

    • The user account running the application pool requires the Replace a process level token and Adjust memory quotas for a process local security policies.

To run an update, first load the files to be updated into the One Identity Manager database. The necessary files are loaded into the One Identity Manager database and updated when a hotfix, a service pack, or a full version update is run.

The test depends on the selected mode for automatic update. New files are loaded from the database as they are identified. The files cannot be updated while the application is running. The update waits until the application is restarted.

The application is restarted automatically by the web server when it has been idle for a defined length of time. However, this may take some time or be hindered by continuous user requests.

Configure automatic updating in the application server's web.config file. In the <autoupdate> section, you can control the behavior of the update.

Table 27: Attribute for automatically updating the configuration




Specifies whether automatic update is disabled (True) or not (False).


Mode for automatic update. Permitted values are:

  • timer: Scheduled checking (default). At application start up, a check for updated files in the database is carried out and afterward, at schedule intervals (attribute checkinterval).

  • manual: Manual checking. You start the check from the application server's status page. Regular checking if updated files in the database does not take place.


Time period for search for update in timer mode. Default: 5 minutes


Time period without user activity so that the update can be started. Default: 10 seconds.



<!-- <add key="off" value="true" /> -->

<add key="mode" value="timer" /> <!-- Valid options: timer, manual -->

<add key="checkinterval" value="00:05:00"/>

<add key="inactivitytime" value="00:00:10"/>


To start the update manually

  1. Open the status page for the application server in the browser.

  2. In the menu for the currently logged on user, click Update immediately.

Related topics

Updating the search index on application servers

The searched index is updated when changes are made to a table with indexed columns, to referenced tables or translations.

Use the Common | Indexing | BatchSize configuration parameter to define the maximum number of objects that can be indexed in a single indexing run. The default value is 50000.

The Common | Indexing | Interval configuration parameter contains the interval between two indexing runs. The default value is 120 seconds. Once this time interval has elapsed, a new indexing run is started.

You can also update the search index manually.

To manually update the search index on the application server:

  1. Open the status page for the application server in the browser.

  2. In the menu for the currently logged-in user, click Update Index.

  3. Choose whether you want to update all indexes, or only some indexes.

Related topics

Uninstalling application servers

To uninstall a web application

  1. Launch autorun.exe from the root directory of the One Identity Manager installation medium.

  2. On the start page of the installation wizard:

    1. Change to the Installation tab.

    2. In the Web-based components pane, click Install.

    This starts the Web Installer.

  3. On the Web Installer start page, click Uninstall a web application and click Next.

  4. On the Uninstall a web application page, double-click the application that you want to remove.

    The icon is displayed in front of the application.

  5. Click Next.

  6. On the Database connection page, select the database connection and authentication method and enter the corresponding login data.

  7. Click Next.

  8. Confirm the security prompt with Yes.

  9. The uninstall progress is displayed on the Setup is running page.

  10. Once installation is complete, click Next.

  11. On the Wizard complete page, click Finish.

  12. Close the autorun program.

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