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Quest has tools and processes in place to identify, protect, detect, and remediate vulnerabilities and incidents when they occur, including external security partners. As part of our standard security operations, Quest does not use CrowdStrike in any of our operations. We are reviewing our third parties, and so far, there is minimal affect. It is Quest's policy not to provide further technical details unless they directly impact customer data.

Identity Manager 9.0 LTS - Administration Guide for Connecting to a Universal Cloud Interface

Managing Universal Cloud Interface environments Synchronizing a cloud application in the Universal Cloud Interface
Setting up initial synchronization with a cloud application in the Universal Cloud Interface Customizing the synchronization configuration Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization Pausing handling of target system specific processes (Offline mode)
Provisioning object changes Managing cloud user accounts and employees Managing assignments of cloud groups and system entitlements Login information for cloud user accounts Mapping cloud objects in One Identity Manager
Cloud target systems Container structures Cloud user accounts Cloud groups Cloud system entitlements Cloud permissions controls Reports about objects in cloud target systems
Handling cloud objects in the Web Portal Basic data for managing a Universal Cloud Interface environment Configuration parameters for managing cloud target systems Default project template for cloud applications in the Universal Cloud Interface

Adding cloud system entitlements to system roles

NOTE: This function is only available if the System Roles Module is installed.

Use this task to add a system entitlement to system roles.

If you assign a system role to employees, all custom target system user accounts owned by these employees inherit the system entitlement.

NOTE: System entitlements with Only use in IT Shop set can only be assigned to system roles that also have this option set. For more information, see the One Identity Manager System Roles Administration Guide.

To assign a system entitlement to system roles

  1. In the Manager, select the Cloud target systems > <target system> > System entitlements 1 category.

    - OR -

    In the Manager, select the Cloud target systems > <target system> > System entitlements 2 category.

    - OR -

    In the Manager, select the Cloud target systems > <target system> > System entitlements 3 category.

  2. Select the system entitlement in the result list.

  3. Select the Assign system roles task.

  4. In the Add assignments pane, assign system roles.

    TIP: In the Remove assignments pane, you can remove the system role assignment.

    To remove an assignment

    • Select the system role and double-click .

  5. Save the changes.
Related topics

Adding cloud groups to the IT Shop

When you assign a group to an IT Shop shelf, it can be requested by the shop customers. To ensure it can be requested, further prerequisites need to be guaranteed:

  • The group must be labeled with the IT Shop option.

  • The group must be assigned a service item.

    TIP: In the Web Portal, all products that can be requested are grouped together by service category. To make the group easier to find in the Web Portal, assign a service category to the service item.

  • If you only want the group to be assigned to employees through IT Shop requests, the group must also be labeled with the Use only in IT Shop option. Direct assignment to hierarchical roles or user accounts is no longer permitted.

NOTE: With role-based login, the IT Shop administrators can assign groups to IT Shop shelves. Target system administrators are not authorized to add groups to IT Shop.

To add a group to the IT Shop.

  1. In the Manager, select the Cloud Target Systems > <Target system> > Groups (non role-based login) category.

    - OR -

    In the Manager, select the Entitlements > Cloud groups (role-based login) category.

  2. In the result list, select the group.

  3. Select the Add to IT Shop task.

  4. Select the IT Shop structures tab.

  5. In the Add assignments pane, assign the group to the IT Shop shelves.

  6. Save the changes.

To remove a group from individual shelves of the IT Shop

  1. In the Manager, select the Cloud Target Systems > <Target system> > Groups (non role-based login) category.

    - OR -

    In the Manager, select the Entitlements > Cloud groups (role-based login) category.

  2. In the result list, select the group.

  3. Select the Add to IT Shop task.

  4. Select the IT Shop structures tab.

  5. In the Remove assignments pane, remove the group from the IT Shop shelves.

  6. Save the changes.

To remove a group from all shelves of the IT Shop

  1. In the Manager, select the Cloud Target Systems > <Target system> > Groups (non role-based login) category.

    - OR -

    In the Manager, select the Entitlements > Cloud groups (role-based login) category.

  2. In the result list, select the group.

  3. Select the Remove from all shelves (IT Shop) task.

  4. Confirm the security prompt with Yes.
  5. Click OK.

    The group is removed from all shelves by the One Identity Manager Service. All requests and assignment requests with are canceled.

For more information about requesting company resources through the IT Shop, see the One Identity Manager IT Shop Administration Guide.

Related topics

Adding cloud system entitlements to the IT Shop

Once a system entitlement has been assigned to an IT Shop shelf, it can be requested by the shop's customers. To ensure it can be requested, further prerequisites need to be guaranteed.

  • The system entitlement must be labeled with the IT Shop option.

  • The system entitlement must be assigned to a service item.

    TIP: In the Web Portal, all products that can be requested are grouped together by service category. To make the system entitlement easier to find in the Web Portal, assign a service category to the service item.

  • If the system entitlement can only be assigned to employees using IT Shop requests, the system entitlement must be also labeled with the Only use in IT Shop option. Direct assignment to hierarchical roles or user accounts is then no longer permitted.

NOTE: IT Shop administrators can assign system entitlements to IT Shop shelves if login is role-based. Target system administrators are not authorized to add system entitlements to the IT Shop.

To add a system entitlement to the IT Shop

  1. Select the system entitlement in the result list.

  2. Select the Add to IT Shop task.

  3. Select the IT Shop structures tab.

  4. In the Add assignments pane, assign the system entitlement to IT Shop shelves.

  5. Save the changes.

To remove a system entitlement from individual IT Shop shelves

  1. Select the system entitlement in the result list.

  2. Select the Add to IT Shop task.

  3. Select the IT Shop structures tab.

  4. In the Remove assignments pane, remove the system entitlement from the IT Shop shelves.

  5. Save the changes.

To remove a system entitlement from all IT Shop shelves

  1. Select the system entitlement in the result list.

  2. Select the Remove from all shelves (IT Shop) task.

  3. Confirm the security prompt with Yes.
  4. Click OK.

    The system entitlement is removed from all shelves by the One Identity Manager Service. All requests and assignment requests with this system entitlement are unsubscribed in the process.

For more information about requesting company resources through the IT Shop, see the One Identity Manager IT Shop Administration Guide.

Related topics

Assigning cloud user accounts directly to cloud groups

Groups can be assigned directly or indirectly to user accounts. Indirect assignment is done by allocating the employee and groups into company structures such as departments, cost centers, locations, or business roles. If the employee has a user account in the cloud target system, the cloud groups in the role are inherited by this user account.

To react quickly to special requests, you can assign groups directly to user accounts. You cannot directly assign groups that have the Only use in IT Shop option.

To assign user accounts directly to a group

  1. In the Manager, select the Cloud Target Systems > <target system> > Groups category.

  2. Select the group in the result list.

  3. Select the Assign user accounts task.

  4. In the Add assignments pane, assign the user accounts.

    TIP: In the Remove assignments pane, you can remove assigned user accounts.

    To remove an assignment

    • Select the user account and double-click .

  5. Save the changes.
Related topics
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