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One Identity Safeguard for Privileged Passwords 2.11 - Administration Guide

Introduction System requirements Using the virtual appliance and web management console Using the cloud Setting up Safeguard for Privileged Passwords for the first time Search box Using the web client Installing the desktop client Using the desktop client Privileged access requests Toolbox Accounts Account Groups Assets Asset Groups Discovery Entitlements Partitions Settings
Access Request settings Appliance settings Asset Management settings Backup and Retention settings Certificate settings Cluster settings External Integration settings Messaging settings Profile settings Safeguard Access settings Sessions settings
Users User Groups Disaster recovery and clusters Administrator permissions Preparing systems for management Troubleshooting Frequently asked questions Appendix A: Safeguard ports Appendix B: SPP 2.7 or later migration guidance Appendix C: SPP and SPS join guidance Appendix D: Regular Expressions Appendix E: Historical changes by release Glossary

Configuring SNMP subscriptions

It is the responsibility of the Appliance Administrator to configure Safeguard for Privileged Passwords to send SNMP traps to your SNMP console when certain events occur.

Note:To download Safeguard for Privileged Passwords MIB-module definitions from your appliance, enter the following URL into your web browser; no authentication is required:

https://<Appliance IP address>/docs/mib/SAFEGUARD-MIB.mib

To configure SNMP subscriptions

  1. Navigate to Administrative Tools | Settings | External Integration | SNMP.
  2. Click New to open the SNMP subscription configuration dialog.
  3. Provide the following information:
    Network Address

    Enter the IP address or FQDN of the primary SNMP network server.

    Limit: 255 characters

    UDP Port

    Enter the UDP port number for SNMP traps.

    Default: 162


    Enter the description of the SNMP subscriber.

    Limit: 255 characters


    Browse to select one or more SNMP event types.

    Use the Clear icon to remove an individual event from this list or right-click and select Remove All to clear all events from the list.

    NOTE: The SNMP pane displays the number of events that you select, not the names of the events.


    Choose the SNMP version: Version 1 or Version 2

    Default: Version 2


    Enter the SNMP community string, such as public.

    The SNMP community string is like a user ID or password that allows access to a device's statistics, such as a router. A PRTG Network Monitor sends the community string along with all SNMP requests. If the community string is correct, the device responds with the requested information. If the community string is incorrect, the device simply discards the request and does not respond.

Verifying SNMP configuration

Use the Send Test Event link located under the SNMP table on the Settings | External Integration | SNMP pane.

To validate your setup

  1. When configuring your SNMP subscription, on the SNMP dialog, add the test event to your event subscription.
  2. Return to the SNMP settings pane:
    1. Select the SNMP configuration from the table.
    2. Select Send Test Event. Safeguard for Privileged Passwords sends a test event notification to your SNMP console.


One Identity Starling Two-Factor Authentication (2FA) is a SaaS solution that provides two-factor authentication on a product allowing organizations to quickly and easily verify a user's identity. This service is provided as part of the One Identity Starling cloud platform. In addition, Starling offers a hybrid service, One Identity Hybrid, that allows you to take advantage of companion features from multiple Starling services, such as Starling Two-Factor Authentication.

Joining Safeguard for Privileged Passwords to Starling adds Safeguard to the One Identity Hybrid service allowing you to use features from the Starling 2FA services. For more information, see Join Starling.

A video of Safeguard and Starling 2FA and Approval Anywhere can be found on the Support site at One Identity Safeguard Video and Tutorials then scroll to the video, Safeguard and Starling 2FA.

Join Starling

In order to use Starling 2FA with Safeguard for Privileged Passwords's Approval Anywhere feature or as a secondary authentication provider, you must join Safeguard for Privileged Passwords to Starling. It is the responsibility of the Appliance Administrator to join One Identity Safeguard for Privileged Passwords to Starling.

NOTE: In version 2.1 and earlier, you had to specify a Starling API key in order to use Approval Anywhere and Starling Two-Factor Authentication (2FA) as a secondary authentication provider. This is no longer necessary when you join Safeguard for Privileged Passwords to Starling. If you previously configured these features, once you join to Starling, Safeguard for Privileged Passwords automatically migrates your previous configurations to use the credential string generated by the join process.

For additional information and documentation regarding the Starling Cloud platform and Starling Two-Factor Authentication, see Starling Two-Factor Authentication - Technical Documentation.


See the Starling Release Notes for currently supported platforms.

In order to use the companion features from Starling services, first configure the following:

  • A valid license for Safeguard for Privileged Passwords with One Identity Hybrid subscription included.

    NOTE: You must have a valid license for Safeguard: Privileged Passwords or Privileged Sessions.

  • Register a Starling Organization Admin account or a Collaborator account associated with the One Identity Hybrid subscription. For more information on Starling, see the One Identity Starling User Guide.
  • Download the Starling 2FA app on your mobile phone to use the Approval Anywhere feature.

  • If your company requires the use of a proxy to access the internet, you must configure the web proxy to be used. For more information on configuring a web proxy to be used by Safeguard for Privileged Passwords for outbound web requests to integrated services, see Networking.

To sign up for a Starling One Identity Hybrid service trial account

  1. Go to and log in or register a new account for the Starling cloud platform.
    1. From the Starling home page, click Sign in to Starling.
    2. Enter a valid email address and click Next.
    3. Enter your password and click Sign In.
    4. On the Create your Account page, enter your organization and your mobile phone number.

    NOTE: If the email address you entered does not exist, you will be taken directly to the Create your Account page to register your organization and enter your name, password, and mobile phone number.

    When registering for the first time, you will be sent a verification email in which you must click the supplied link in order to complete the registration process.

  2. Once logged in, click the Trial button under the One Identity Hybrid tile. Follow the prompts on the screen.

    The service will be added to the My Services section and be available for use until the trial period has ended. The number of days left in your trail is indicated by a countdown at the top right of the service access button on the home page of Starling. At any point in the trial you can use the More Information button associated with the service to find out how to purchase the product.

Join Safeguard for Privileged Passwords with Starling
  1. Navigate to Administrative Tools | Settings| External Integration | Starling. This pane also includes the following links, which provide assistance with Starling:
    • Visit us online to learn more displays the Starling login page where you can create a new Starling account.
    • Trouble Joining displays the Starling support page with information on the requirements and process for joining with Starling.
  2. Click Join to Starling.

    NOTE: The following additional information may be required:

    • If you do not have an existing session with Starling, you will be prompted to authenticate.
    • If your Starling account belongs to multiple organizations, you will be prompted to select which organization Safeguard for Privileged Passwords will be joined with.

    After the join has successfully completed, you will be returned to the Safeguard for Privileged Passwords desktop client and the Starling settings pane will now show Joined to Starling. Once Starling is joined, you can configure users to require secondary authentication using Starling. For more information, see Authentication tab (add user).

To unjoin Safeguard for Privileged Passwords from Starling

  1. In Settings, select External Integration | Starling.
  2. Click Unjoin Starling.

    Safeguard for Privileged Passwords will no longer be joined to Starling, which means that Approval Anywhere and two-factor authentication as a secondary authentication provider are also disabled in Safeguard for Privileged Passwords. A Starling Organization Admin account or Collaborator account associated with the Starling One Identity Hybrid subscription can rejoin Safeguard for Privileged Passwords to Starling at any time.

After the join

Once Safeguard for Privileged Passwords is joined to Starling, the following Safeguard for Privileged Passwords features are enabled and can be implemented using Starling Two-Factor Authentication:

  • Secondary authentication

    Safeguard for Privileged Passwords supports two-factor authentication by configuring authentication providers, such as Starling Two-Factor Authentication, which are used to configure Safeguard for Privileged Passwords's authentication process such that it prompts for two sources of authentication when users log in to Safeguard for Privileged Passwords.

    A Starling 2FA authentication provider is automatically added to Safeguard for Privileged Passwords when you join Safeguard for Privileged Passwords to Starling. As an Authorizer or User Administrator, you must configure users to use Starling 2FA as their secondary authentication provider when logging into Safeguard for Privileged Passwords. For more information, see Configuring user for Starling Two-Factor Authentication when logging in to Safeguard.

  • Approval Anywhere

    The Safeguard for Privileged Passwords Approval Anywhere feature integrates its access request workflow with Starling Two-Factor Authentication (2FA), allowing approvers to receive a notification through an app on their mobile device when an access request is submitted. The approver can then approve (or deny) access requests through their mobile device without needing access to the desktop or web application.

    Approval Anywhere is enabled when you join Safeguard for Privileged Passwords to One Identity Starling. As a Security Policy Administrator, you must define the Safeguard for Privileged Passwords users authorized to use Approval Anywhere. For more information, see Adding authorized user for Approval Anywhere.

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