If you receive an Anti Cross-Site Request Forgery token error when attempting to log into Safeguard for Privileged Passwords using Microsoft Internet Explorer 9 on Windows 7 SP1, this indicates that cookies are blocked.
To resolve this issue
Note: Always verify network connectivity and asset power before troubleshooting.
|Change password fails||Learn about a possible resolution if Change Password fails.|
|Incorrect authentication credentials||Learn how to resolve incorrect service account credentials.|
|Missing or incorrect SSH host key||Learn how to resolve issues with SSH host keys.|
|No cipher supported error||Learn how to resolve cipher support issues.|
|Service account has insufficient privileges||
Learn how to resolve service account privilege issues.
Note: Before Safeguard for Privileged Passwords can change local account passwords on Windows systems, using a member of an administrators group other than built-in Administrator, you must change the local security policy to disable User Account Control (UAC) Admin Approval Mode ("Run all administrators in Admin Approval Mode") option.
To configure Windows assets to change account passwords
Run secpol.msc from the Run dialog,
From the Windows Start menu, open Local Security Policy.
To resolve incorrect service account credentials