As an Appliance Administrator, you can use the Factory Reset feature to reset a Safeguard for Privileged Passwords Appliance to recover from major problems or to clear the data and configuration settings on the appliance.
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Caution: Care should be taken when performing a factory reset against an appliance, because this operation removes all data and audit history, returning it to its original state when it first came from the factory. The appliance must go through configuration again as if it had just come from the factory. For more information, see Setting up One Identity Safeguard for Privileged Passwords for the first time. In addition, performing a factory reset may change the default SSL certificate and default SSH host key. |
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NOTE: Clustered environment: Performing a factory reset on a clustered appliance will not automatically remove the appliance from a cluster. The recommended best practice is to unjoin an appliance from the cluster before performing a factory reset on the appliance. After the unjoin and factory reset, the appliance must be configured again. For more information, see Setting up One Identity Safeguard for Privileged Passwords for the first time. |
To perform a factory reset from the desktop client
In the Factory Reset confirmation dialog, enter the words Factory Reset and click OK.
The appliance will go into Maintenance mode to revert the appliance. Once completed, you will be prompted to restart the desktop client. If the appliance had been in a cluster, you may need to unjoin the factory reset appliance. The factory reset appliance must be configured again. For more information, see Setting up One Identity Safeguard for Privileged Passwords for the first time. In addition, when you log into the appliance, you will be prompted to add your Safeguard for Privileged Passwords licenses.
It is the responsibility of the Appliance Administrator to manage the Safeguard for Privileged Passwords licenses. The first time you log into Safeguard for Privileged Passwords, it prompts you to add a license. In addition, you can add a new module license or update a license.
Navigate to Administrative Tools | Settings| Appliance | Licensing.
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Setting | Description |
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Adding a license |
To add a new module license to Safeguard for Privileged Passwords. |
Applying an updated license |
To update a Safeguard for Privileged Passwords module license. |
The first time you log into Safeguard for Privileged Passwords as the Appliance Administrator, it prompts you to add a license. In addition, you can add additional Safeguard for Privileged Passwords module licenses.
To add a new module license
Browse to select the license file.
Once you add a license, Safeguard for Privileged Passwords displays the current license information and additional links that allow you to update the license or view the license history for a module.
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Note: To avoid disruptions in the use of Safeguard for Privileged Passwords, the Appliance Administrator must configure the SMTP server, and define email templates for the License Expired and the License Expiring Soon event types. This ensures you will be notified of an approaching expiration date. For more information, see Enabling email notifications. |
As the Appliance Administrator, you can update a module license.
To update a module license
Browse to select the license file. Select Open.
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Note: To avoid disruptions in the use of Safeguard for Privileged Passwords, the Appliance Administrator must configure the SMTP server, and define email templates for the License Expired and the License Expiring Soon event types. This ensures you will be notified of an approaching expiration date. For more information, see Enabling email notifications. |
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