You can play back a recorded session from the Request Workflow dialog, which can be accessed by clicking the Workflow button that appears to reviewers for completed session requests and in the Activity Center view when an access request event is selected in an activity audit log report. In addition, you can play back a recorded session by clicking the icon displayed to the left of an access request session event on the activity audit log report in the Activity Center view.
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NOTE: This feature is only available for session requests that have Record Session enabled in the access request policy (Access Config tab). |
To play back a session (Request Workflow dialog)
Open the Request Workflow dialog using the Workflow button.
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NOTE: If accessing the Request Workflow dialog from the Activity Center, select an Access Request Session event from the activity audit log report. |
Locate an Initialize Session event and click Play to launch the Desktop Player.
A (green dot) indicates the session is "live". A user with Security Policy Administrator permissions can click this icon to follow an active session.
If the session recording has been archived from the local Safeguard file system or was recorded from the embedded session module prior to joining a Sessions Appliance, you will see a Download button instead of a
Play button. Click
Download to download the recording and then click
Play.
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CAUTION: If you receive a message like: No Desktop Player. The Safeguard Desktop Player is not installed. would you like to install it now?, click Yes. See Installing the desktop client, Installing the Desktop Player, step 2. |
Accept the certificate to continue.
In the Certificate error message, click Continue to use the default Session Recording Signing certificate shipped with Safeguard for Privileged Passwords. To use a different SSL certificate, click Abort and then import the appropriate certificates including the root CA.
Use one of the following methods to play back the session recording:
Desktop Player User Guide
To download the player user guide, go to: One Identity Safeguard for Privileged Sessions - Technical Documentation. Scroll to User Guide and click One Identity Safeguard for Privileged Sessions [version] Safeguard Desktop Player User Guide.
Archiving session recordings
When you select the Administrative Tools link from the Home page navigation pane, the Toolbox view appears. This view gives you quick-start links to the tasks you can perform.
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NOTE: The display is tailored to your Administrator permissions. |
Each numbered tile gives you quick access to its Administrative Tool. Clicking displays the dialog allowing you to add an object.
In addition, the Toolbox allows you to view the status of running tasks.
Safeguard for Privileged Passwords displays a number on your Toolbox navigation link to notify you when you have any tasks running.
You can then select and drag the pane to any location on the console and re-size the window.
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