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One Identity Safeguard for Privileged Passwords 6.10 - Administration Guide

Introduction System requirements and versions Using API and PowerShell tools Using the virtual appliance and web management console Cloud deployment considerations Setting up Safeguard for Privileged Passwords for the first time Using the web client Getting started with the desktop client Using the desktop client Search box Privileged access requests Toolbox Accounts Account Groups Assets Asset Groups Discovery Entitlements Partitions Settings
Access Request settings Appliance settings Asset Management settings Backup and Retention settings Certificates settings Cluster settings Enable or Disable Services settings External Integration settings Messaging settings (desktop client) Password Management settings Real-Time Reports Safeguard Access settings SSH Key Management settings
Users User Groups Disaster recovery and clusters Administrator permissions Preparing systems for management Troubleshooting Frequently asked questions Appendix A: Safeguard ports Appendix B: SPP 2.7 or later migration guidance Appendix C: SPP and SPS join guidance Appendix D: Regular Expressions About us

Account Discovery Results

You can view the results of running one or more Account Discovery jobs. To see the results of discoveries, see Discovered Accounts

  1. Navigate to Administrative Tools | Discovery | Accounts and click the Account Discovery Results tile.
  2. On the Account Discovery Results grid:
    • Click Refresh to refresh the results.
    • Select the time frame of the completed jobs you want to display which ranges from the last 24 hours to the last 7, 30, 60, or 90 days. Or, click Custom to create a custom time frame.
  3. Click Search and enter the character string to be used to search for a match. For more information, see Search box.
  4. View the following information displays for each job:
    • User: The user who ran the job or Automated System, if the job is run on an automated schedule.

    • Date: The most recent date the Account Discovery job successfully ran.
    • Asset: The asset which is associated with the Account Discovery job.
    • Event: The outcome of running the Account Discovery job event, which may be Account Discovery Succeeded, Account Discovery Failed, or Account Discovery Started.
    • Partition: The partition in which the discovered accounts will be managed.
    • Profile: The profile which will govern the discovered accounts.
    • Account Discovery Job: Name of the discovery schedule.
    • Appliance: The name of the Safeguard for Privileged Passwords Appliance.
    • # Accounts Found: The number of accounts found during the discovery job; click to view details.
  5. For additional detail on an Account Discovery job result, double-click the result row to view the Account Discovery Results pop-up window. On this window, click # of Accounts Found to see a list of the accounts.

Discovered Accounts

You can view the results of all Account Discovery jobs that have ever run in a partition (in other words, all accounts ever discovered) and choose to enable or disable the accounts.

Accounts created display as managed accounts in the Discovered Accounts properties grid (see below). For more information, see Management tab (add asset).

Navigate to Administrative Tools | Discovery | Accounts | Discovered Accounts tile.

Use these toolbar buttons to manage the discovered accounts.

Table 87: Discovery: Discovered Accounts toolbar
Option Description

Partition

Select the partition associated with the discovered accounts you want to view.

Manage

Click Manage to change the status to managed for one or more selected accounts. Accounts that are managed by Safeguard for Privileged Passwords will be added to the asset's list of accounts and access request policies. The Discovery job may mark the accounts managed, or they can be selected and marked managed using this button.

Ignore

Click Ignore to set the Status to Ignore to prevent Safeguard for Privileged Passwords from managing the selected account. If the status of the account is blank then the resulting status will be Ignored. If the status of the account is Managed then the resulting status will be Disabled.

A disabled account is not removed from the Asset account list nor unconfigured as a dependent account. It is marked disabled and cannot be used or acted upon. If you choose to Manage the asset later, Safeguard for Privileged Passwords reenables recognition of all the associated accounts.

Show Ignored

Display the accounts with a Status of Ignored.

Hide Ignored

Hide the accounts with a Status of Ignored.

Refresh

Retrieve and display an updated list of discovered accounts. Ignored accounts are not displayed if Hide Ignored is selected.

Search

Enter the character string to be used to search for a match. For more information, see Search box.

The following information displays.

Table 88: Discovery: Discovered Accounts properties grid
Property Description

Status

The discovered account may be:

  • Managed: A discovered account that is managed.
  • Blank (no value): A discovered account that was not auto managed when discovered.
  • Ignored: A discovered account that was not auto managed and was ignored from discovery.
  • Disabled: A discovered account that previously had the status of Managed and then was marked Ignored. A disabled account is not removed from the Asset account list nor unconfigured as a dependent account. It is marked disabled and cannot be used or acted upon.

Name

The name of the account in Safeguard that maps to the discovered account associated with the asset. This can be a local account or an Active Directory account

Domain Name

The domain name of the account if the account is an Active Directory account.

Account Discovery Job

Name of the discovery schedule.

Asset Discovery Rule

The name of the Asset Discovery rule applied that discovered the account.

Date/Time Discovered

The date and time when the service or task was discovered.

Service Discovery Results

Setting up Service Discovery

To discover Windows services, you must first create an Account Discovery job, including an Account Discovery Rule, and select Discover Services. When the discovery job is run, services are discovered. The discovery of services is not dependent on the discovery rules. For more information, see Adding an Account Discovery job.

Viewing Service Discovery Results

Service Discovery is configured on an Account Discovery job but runs separately. You can view the results of service discovery by time frame.

  1. Navigate to Administrative Tools | Discovery | Accounts and click the Service Discovery Results tile.
  2. On the Service Discovery Results grid:
    • Click Refresh to refresh the results.
    • Select the time frame of the completed jobs you want to display which ranges from the last 24 hours to the last 7, 30, 60, or 90 days. Or, click Custom to create a custom time frame.
  3. Click Search and enter the character string to be used to search for a match. For more information, see Search box.
  4. View the following information displays for each job:
    • User: The user who ran the job or Automated System, if the job is run on an automated schedule.

    • Date: The most recent date the Account Discovery job successfully ran.
    • Asset: The asset that is associated with the discovery job.
    • Event: The outcome of running the discovery job event, which may be Service Discovery Started, Service Discovery Succeeded, or Service Discovery Failed. Succeeded and failed appear in Event on the Service Discovery Results dialog. All three events display in the Activity Center.
    • Partition: The partition in which the discovered service accounts will be managed.
    • Profile: The profile that will govern the discovered service accounts.
    • Account Discovery Job: Name of the discovery schedule.
    • Appliance: The name of the Safeguard for Privileged Passwords Appliance.
    • # Accounts Found: The number of service accounts found during the discovery job.
  5. For additional detail on a Service Account Discovery job result, double-click the result row to view the Service Account Discovery Results pop-up window. On this window, click # of Accounts Found to see a list of the accounts.

Discovered Services

The Discovery | Accounts | Discovered Services tile displays information for the selected partition on which the services were discovered. If desired, dependencies must be manually removed.

The Asset Administrator or delegated administrator can configure service discovery jobs to scan Windows assets and discover Windows services that may require authorization credentials.

The following types of services are discovered on managed Windows assets:

  • Windows services

  • Scheduled tasks

  • IIS Application Pools

  • Com+ applications

If the Windows asset is joined to a Windows domain, the authorization credentials can be local on the Windows asset or be Active Directory credentials.

IMPORTANT: For Windows SSH assets, a local account does not have the access necessary to discover services running as domain accounts. So if a local account is used as the service account for a Windows SSH asset, Safeguard for Privileged Passwords will only discover services running as local accounts on that asset and domain account dependencies will not be updated.

NOTE: Discovery is supported for each of these service types on both Windows Server and Windows SSH platforms, but only the Windows SSH platform supports updating account dependencies on IIS App pools and Com+ applications.

Running Service Discovery jobs automatically and manually

Discovered services and tasks association to known Safeguard accounts

Service discovery jobs associate Windows services with accounts that are already managed by Safeguard for Privileged Passwords. The accounts put under management display with an Account Status of Managed.

Service Discovery with Active Directory

A discovered service configured to run as an Active Directory account can be automatically associated to the asset with the account managed by Safeguard. Effectively, the asset will have an account dependency on the account.

To automatically associate, the Account Discovery job (which runs when Safeguard synchronizes the directory) must have the Automatically Manage Found Accounts check box selected. For more information, see Adding an Account Discovery rule. Once configured as an account dependency, when the Active Directory account’s password is changed by Safeguard, Safeguard updates the password for the service on the asset, according to the asset’s profile change settings. For more information, see Adding change password settings.

View Service Discovery job status

From the Activity Center, you can select the Activity Category named Service Discovery Activity, which shows the Event outcomes: Service Discovery Succeeded, Service Discovery Failed, or Service Discovery Started.

Discovered Services toolbar and properties

Navigate to Administrative Tools | Discovery | Accounts | Discovered Services tile.

Use these toolbar buttons to manage the discovered services.

Table 89: Discovery: Discovered Services toolbar
Option Description

Partition

Select the partition for the discovered services.

Show | Ignore

The Show and Ignore buttons control the Service Ignored column on this window so the administrator can either display or ignore the rows.

The Account Status column is controlled by the Manage and Ignore buttons on the Discovered Accounts grid. For more information, see Discovered Accounts.

Show Ignored

Display the accounts with a Status of Ignored.

Hide Ignored

Hide the accounts with a Status of Ignored.

Refresh

Retrieve and display an updated list of discovered accounts. Ignored accounts are not displayed if Hide Ignored is selected.

Search

Enter the character string to be used to search for a match. For more information, see Search box.

The grid shows the Asset Name, Account, Domain Name, System Name, and Account Status for the Discovered Account that Safeguard found that is matched up with the service discovered. The service is identified by a Service Name (with a Service Type of Service, IIS App pool, Com+ service, or Task).

Table 90: Discovery: Discovered Services properties
Property Description
Asset Name

The name of the asset where the service was discovered.

Account

The name of the account that maps to the Discovered Account column.

Domain Name

The domain name of the account if the account is an Active Directory account. Used to help determine uniqueness. Only Active Directory accounts can be configured as dependent accounts.

System Name

The system or asset that hosts the discovered mapped account.

Account Status

The Account Status column is controlled by the Manage and Ignore buttons on the Discovered Accounts grid. For more information, see Discovered Accounts.

The discovered account may be:

  • Managed: A discovered account that is managed.
  • Blank (no value): A discovered account that was not auto managed when discovered.
  • Ignored: A discovered account that was not auto managed and was ignored from discovery.
  • Disabled: A discovered account that previously had the status of Managed and then was marked Ignored. A disabled account is not removed from the Asset account list nor unconfigured as a dependent account. It is marked disabled and cannot be used or acted upon.
Dependent Account

A check displays if the account is associated as an account dependency on the asset. The value is blank if the account is not associated as an account dependency of the asset. This automatic dependency mapping only happens if the Automatically Manage Found Accounts option is selected on the Account Discovery job associated with the profile that is associated to the asset. For more information, see Adding an Account Discovery job.

Service Type

Type of service discovered. Values may be Service, IIS App pool, Com+ service, or Task.

Service Name

The name of the discovered service.

Service Enabled

A check displays if the service on the asset is enabled on the target machine. If there is no check mark, the service is disabled on the target machine.

Service Ignored

Ignored means the service will not show up in the grid. In other words, the service is hidden. This is controlled by the Show | Ignore actions on this grid.

Discovered Account

The discovered account name. If the account has an Account Status of Managed, then the Account, Domain Name, and System Name display.

Date/Time Discovered

The date and time when the service was discovered.

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