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One Identity Safeguard for Privileged Passwords 6.9 - Administration Guide

Introduction System requirements and versions Using API and PowerShell tools Using the virtual appliance and web management console Cloud deployment considerations Setting up Safeguard for Privileged Passwords for the first time Using the web client Getting started with the desktop client Using the desktop client Search box Privileged access requests Toolbox Accounts Account Groups Assets Asset Groups Discovery Entitlements Partitions Settings
Access Request settings Appliance settings Asset Management settings Backup and Retention settings Certificates settings Cluster settings Enable or Disable Services settings External Integration settings Messaging settings (desktop client) Password Management settings Real-Time Reports Safeguard Access settings SSH Key Management settings
Users User Groups Disaster recovery and clusters Administrator permissions Preparing systems for management Troubleshooting Frequently asked questions Appendix A: Safeguard ports Appendix B: SPP 2.7 or later migration guidance Appendix C: SPP and SPS join guidance Appendix D: Regular Expressions About us

Configuring alerts

All users are subscribed to the following email notifications; however, users will not receive email notifications unless they have been included in a policy as a requester (user), approver, or reviewer.

  • Access Request Approved
  • Access Request Denied
  • Access Request Expired
  • Access Request Pending Approval
  • Access Request Revoked
  • Password was Changed
  • SSH key was Changed
  • Review Needed

Toast notifications may also appear on your console when the desktop client application is not the active foreground application.

Using the desktop client, there are two ways to configure One Identity Safeguard for Privileged Passwords to send event alerts to Safeguard for Privileged Passwords users:

Toast notifications

Toast notifications are alerts that appear on your console when the desktop client application is not the active foreground application. For example, a toast notification may display when you are in another application or when you have minimized the One Identity Safeguard for Privileged Passwords desktop client.

(desktop client) To enable toast notifications

  1. In the desktop client, open  Settings (desktop client).
  2. Select the Enable Toast Notifications check box.

NOTE: When you select the Run in the System Tray check box, you cannot modify the toast notifications option because in that mode, you always get notifications.

Email notifications

You must configure One Identity Safeguard for Privileged Passwords properly for users to receive email notifications:

Role-based email notifications generated by default

One Identity Safeguard for Privileged Passwords can be configured to send email notifications warning you of operations that may require investigation or action. Your administrative permissions determine which email notifications you will receive by default.

Table 17: Email notifications based on administrative permissions
Administrative permission Event/Warning

Appliance Administrator

Operations Administrator

Appliance Healthy

Appliance Restarted

Appliance Sick

Appliance Task Failed

Archive Task Failed

Cluster Failover Started

Cluster Replica Enrollment Completed

Cluster Replica Removal Started

Cluster Reset Started

Disk Usage Warning

Factory Reset Appliance

License Expired

License Expiring Soon

NTP Error Detected

Operational Mode Appliance

Raid Error Detected

Reboot Appliance

Shutdown Appliance

Partition Owner (if none, sent to the Asset Administrator)

NOTE: If Asset Administrators want to be notified along with the Partition Owners, they can set themselves up as an explicit owners or create an email subscription for the event.

The API /service/core/v3/EventSubscribers endpoint can be used to create event subscribers for events, including events on specific assets or accounts.

Account Discovery Failed

Dependent Asset Update Failed

Password Change Failed

Password Check Failed

Password Check Mismatch

Password Reset Needed

Restore Account Failed

Service Discovery Failed

SSH Check Mismatch

SSH Host Key Mismatch

SSH Key Change Failed

SSH Key Check Failed

SSH Key Discovery Failed

SSH Key Install Failed

SSH Key Reset Needed

SSH Key Was Reset

Suspend Account Failed

Test Connection Failed

Security Policy Administrator

Policy Expiration Warning

Policy Expired

Entitlement Expiration Warning

Entitlement Expired

NOTE: Safeguard for Privileged Passwords administrators can use the following API to turn off these built-in email notifications:

POST /service/core/v2/Me/Subscribers/{id}/Disable

In addition, Safeguard for Privileged Passwords administrators can subscribe to additional events based on their administrative permissions using the following API:

POST /service/core/v2/EventSubscribers

Password release request workflow

One Identity Safeguard for Privileged Passwords provides secure control of managed accounts by storing account passwords until they are needed, and releases them only to authorized persons. Then, Safeguard for Privileged Passwords automatically updates the account passwords based on configurable parameters.

Typically, a password release request follows this workflow.

  1. Request: Users that are designated as an authorized user of an entitlement can request passwords for any account in the scope of that entitlement's policies.
  2. Approve: Depending on how the Security Policy Administrator configured the policy, a password release request will either require approval by one or more Safeguard for Privileged Passwords users, or be auto-approved. This process ensures the security of account passwords, provides accountability, and provides dual control over the system accounts.
  3. Review: The Security Policy Administrator can optionally configure an access request policy to require a review of completed password release requests for accounts in the scope of the policy.

The following topics explain the entire end-to-end password release process from request to approval to review.

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