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Password Manager 5.13.1 - Administration Guide (AD LDS Edition)

About Password Manager Getting Started Password Manager Architecture
Password Manager Components and Third-Party Solutions Typical Deployment Scenarios Password Manager in a perimeter network Management Policy Overview Password Policy Overview reCAPTCHA Overview User Enrollment Process Overview Questions and Answers Policy Overview Data Replication Phone-Based Authentication Service Overview Configuring Management Policy
Management Policies
Checklist: Configuring Password Manager Understanding Management Policies Configuring Access to the Administration Site Configuring Access to the Legacy Self-Service Site and Password Manager Self-Service site Configuring Access to the Helpdesk Site Configuring Questions and Answers Policy Workflow overview Custom workflows Custom Activities Legacy Self-Service or Password Manager Self-Service site workflows Helpdesk Workflows User Enforcement Rules
General Settings
General Settings Overview Search and Logon Options Import/Export Configuration Settings Outgoing Mail Servers Diagnostic Logging Scheduled Tasks Web Interface Customization Instance Reinitialization Realm Instances AD LDS Instance Connections Extensibility Features RADIUS Two-Factor Authentication Internal Feedback Password Manager components and third-party applications Unregistering users from Password Manager Bulk Force Password Reset Fido2 key management Working with Redistributable Secret Management account Email Templates
Upgrading Password Manager Password Policies Enable 2FA for Administrators and Enable 2FA for HelpDesk Users Reporting Accounts Used in Password Manager for AD LDS Appendix B: Open Communication Ports for Password Manager for AD LDS Customization Options Overview Feature imparities between the legacy and the new Self-Service Sites Glossary

Change Password in AD LDS and Connected Systems

Using this activity, you can configure Password Manager to use One Identity Quick Connect to reset passwords in connected systems. If used in conjunction with Quick Connect, Password Manager allows you to enable users and helpdesk operators to manage passwords across a wide variety of connected systems. To be able to integrate Password Manager with Quick Connect, you must have a working knowledge of Quick Connect Sync Engine.

To enable Password Manager to set passwords in connected systems through a Quick Connect server, the account used to access Quick Connect must be a member of the local administrators group on the Quick Connect server.

Before you can configure Password Manager to use a Quick Connect server for cross-platform password synchronization, you must do the following in Quick Connect:

  • Create a connection to the AD LDS instances managed by Password Manager.

  • Create connections to the systems you want Password Manager to synchronize passwords with.

  • Map users from the managed AD LDS instances to users in the connected systems.

For more information on how to configure Quick Connect to set passwords in connected systems, see One Identity Quick Connect documentation.

To enable Password Manager for cross-platform password synchronization

  1. Include the Change password AD LDS and connected systems activity in a workflow and click the activity to edit its settings.

  2. In the Quick Connect server name text box specify the IP address or the fully qualified domain name of the Quick Connect server.

  3. Select the account to be used to access the Quick Connect server. You can use either Password Manager Service account or specify another account.

    To specify the user name, you can use either a pre-Windows 2000 logon name (for example, DomainName\UserName) or a User Principal Name (for example,

  4. Specify how you want Password Manager to act when the Quick Connect server is unavailable. To do it, select one of the following and click Next:

    • Act as if no Quick Connect server were specified: Users can manage their passwords only in AD LDS instances. No warnings are displayed to users if Quick Connect server is not available.

    • Alert users and allow them to change passwords only in AD LDS: Users are notified that other connected data sources are temporarily unavailable, and are allowed to continue managing their passwords only in AD LDS instances.

    • Do not allow users to change passwords: Users cannot perform any password management tasks in AD LDS instances and connected data sources, if the Quick Connect server is not available.

  5. From the list of connected systems, select the systems in which you want to manage user passwords. For each selected system, specify the following options and click OK:

    • System alias

    • Change password in this system independently from AD LDS: Select this option to allow users to change their passwords in a connected system independently from AD LDS. If you select this option, users will be able to enter different passwords for their accounts in AD LDS and the connected system.

    • Do not allow changing password in this system independently AD LDS: Select this option to prevent users from changing their passwords in a connected system independently from AD LDS. Note, if you select this option, a user’s password will be changed in the connected system only after the password has been successfully changed in AD LDS. If the user’ password is not changed in AD LDS, it will be not changed in the connected system. Users can specify different password for the connected system, if you select the Allow users to specify different password for this system option.

Unlock Account

This activity is a core activity of the Unlock My Account workflow. It allows users to unlock their accounts using the Self-Service site.

You do not need to configure any settings for this activity.

Enable Account

Use this activity to enable users’ disabled accounts. You can use the activity in different workflows. It is recommended to place this activity after authentication activities in a workflow.

For example, to enable users with disabled accounts to reset passwords and enable their accounts, you can use the Enable account activity in the Forgot My Password workflow:

  1. Authenticate with Q&A profile (random questions).

  2. Enable account.

  3. Reset password in AD LDS.

  4. Restart workflow if error occurs.

  5. Email user if workflow succeeds.

  6. Email user if workflow fails.

Force User to Change Password at Next Logon

Use this activity when users want to change their passwords during the next logon.

For example, you can use this activity in the Reset Password workflow and can force users to change passwords at the next logon once the password has been reset by a helpdesk operator.

To allow users to change password at the next logon, the helpdesk operator must select Helpdesk operators can choose whether to force users to change password at next logon check box available in the Force user to change password at next logon activity.

It is recommended to place this activity after the Reset Password in AD LDS activity in a workflow.

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