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Password Manager 5.13.1 - Administration Guide (AD LDS Edition)

About Password Manager Getting Started Password Manager Architecture
Password Manager Components and Third-Party Solutions Typical Deployment Scenarios Password Manager in a perimeter network Management Policy Overview Password Policy Overview reCAPTCHA Overview User Enrollment Process Overview Questions and Answers Policy Overview Data Replication Phone-Based Authentication Service Overview Configuring Management Policy
Management Policies
Checklist: Configuring Password Manager Understanding Management Policies Configuring Access to the Administration Site Configuring Access to the Legacy Self-Service Site and Password Manager Self-Service site Configuring Access to the Helpdesk Site Configuring Questions and Answers Policy Workflow overview Custom workflows Custom Activities Legacy Self-Service or Password Manager Self-Service site workflows Helpdesk Workflows User Enforcement Rules
General Settings
General Settings Overview Search and Logon Options Import/Export Configuration Settings Outgoing Mail Servers Diagnostic Logging Scheduled Tasks Web Interface Customization Instance Reinitialization Realm Instances AD LDS Instance Connections Extensibility Features RADIUS Two-Factor Authentication Internal Feedback Password Manager components and third-party applications Unregistering users from Password Manager Bulk Force Password Reset Fido2 key management Working with Redistributable Secret Management account Email Templates
Upgrading Password Manager Password Policies Enable 2FA for Administrators and Enable 2FA for HelpDesk Users Reporting Accounts Used in Password Manager for AD LDS Appendix B: Open Communication Ports for Password Manager for AD LDS Customization Options Overview Feature imparities between the legacy and the new Self-Service Sites Glossary

Customization of Password Policies List

When a user changes or resets password on the Self-Service site, the password policy rules specified for the user's application directory partition can be displayed on the page where the user is required to enter a new password.

To modify the list of password policy rules displayed on the Self-Service site, edit the rules specified for the application directory partition on the Password Policies tab of the Administration site.

For more information, see Configuring Password Policy Rules.

Customization of Password Strength Meter

You can customize the Password strength meter on the Helpdesk site and Self-Service site.

To enable Password strength meter:

  • In the web.config file, set the value of PasswordStrengthMeterEnable to true as follows:

        <add key="PasswordStrengthMeterEnable" value="true"/>

To disable Password strength meter, set the value of PasswordStrengthMeterEnable to false.

You can customize the text displaying the strength of the Password strength meter.

To customize the text:

  • In the Common.xml file present in the LocalizationStorage folder, you can modify values in the Resource Ids to display the required text:

    <Resource Id="PasswordStrengthMeter.Text">
        <Value><[[Password strength:]]></Value>
    <Resource Id="PasswordStrengthMeter.VeryWeak">
        <Value><[[Very weak]]></Value>
    <Resource Id="PasswordStrengthMeter.Weak">
    <Resource Id="PasswordStrengthMeter.Good">
    <Resource Id="PasswordStrengthMeter.Strong">
    <Resource Id="PasswordStrengthMeter.VeryStrong">
        <Value><[[Very strong]]></Value>

For more information, see Password Compliance.

Feature imparities between the legacy and the new Self-Service Sites

Password Manager does not provide feature parity between the legacy Self-Service Site (PMUser) and new Self-Service Site (PMSelfService) for self-service related activities. All new feature developments are only done for the new Self-Service Site (PMSelfService) site.

The following new features are affected:

  • Password Manager Secure Token Server: The Authenticate with external provider action cannot be used on the legacy Self-Service Site (PMUser).



A record that consists of all the information that defines a user to Active Directory or AD LDS. This includes the user name and password required for the user to log on, the groups in which the user account has membership, and the rights and permissions the user has for using the computer and network and accessing their resources.

Administration site

A website for Password Manager administrators. On this website, they can configure Management Policies by adding managed application directory partitions, creating question lists, specify Q&A policy, etc.

Application directory partition alias

Enter the name that will be used to address the application directory partition on the Self-Service and Helpdesk sites.

Application log

The log that lists all actions performed by Password Manager.


A piece of data that stores information that is specific to an object. A set of attributes stores the data that defines an object.


A certificate is used to encrypt traffic and provide authentication between Password Manager Service and web sites installed on different servers. View more.

Configuration storage account

An account used by Password Manager for storing its configuration data, that is, settings configured in Password Manager, for example, Management Polices, general settings, and so on. The configuration storage account is automatically created in the Users container of a managed application directory partition when the managed partition is added. The configuration storage account is named QPMStorageContainer.

Custom activity

Custom activity is an activity with PowerShell handlers. Create custom activities from scratch or convert built-in activities to custom. View more.

Custom password policy rule

This rule does not check the password compliance with the configured password policy. Configure the rule to display your custom message instead of or together with other policy messages.

Do not show personally identifiable information (PII) for the logged in user

When selected, the Self-Service Site truncates personally identifiable information (PII) on the user interface. Select this option if the security policies of your organization require hiding PII.

Encryption algorithm

This algorithm is used to encrypt users’ answers to secret questions. Users’ answers will be encrypted if the Store answers using reversible encryption option is selected in the Q&A profile settings. Otherwise, the answers will be hashed.


Provide regular expression based on the selected Active Directory attribute to find a matching pattern in the target system.

Group Policy

An administrator’s tool for defining and controlling how programs, network resources, and the operating system operate for users and computers in an organization.

Hashing algorithm

This algorithm is used to hash users’ answers to secret questions if reversible encryption is not used to store the answers.

Helpdesk site

A website for helpdesk operators. On this website, they can reset users’ passwords, unlock accounts, assign temporary passcodes, and so on.

In-place upgrade

The installation of the latest version of Password Manager without removing the older version.

Locked Questions and Answers Profile

A Questions and Answers Profile that temporarily cannot be used.

A Questions and Answers Profile can become locked after a number of unsuccessful attempts to answer the questions.


The delivery location for all incoming mail messages addressed to a designated owner. Information in a user's mailbox is stored in the private information store on a Microsoft® Exchange server computer. A mailbox can contain received messages, message attachments, folders, folder hierarchy, and more. Server applications for Microsoft® Exchange server are often designed with a mailbox for communication.

Mandatory question

A question, the same for all users in an application directory partition, that users must answer in order to authenticate themselves using Password Manager.

Management Policy

Management Policy allows you to configure workflows and secret questions for specified groups of users, and select helpdesk operators to manage these users. See Management Policy components.

Optional question

A question that users should select from a list of pre-defined questions and answer to authenticate themselves using Password Manager.

Password Manager realm

Realm is a set of Password Manager Service instances sharing realm settings and configuration. You can use the realm to provide enhanced availability and load balancing.

Password Manager Service Account

An account used to install Password Manager. The Password Manager Service account must be a member of the Administrators group on the Web Server where Password Manager is installed.

Password Policy Manager

A component of Password Manager that enforces password policies configured in Password Manager, when users change their passwords using tools other than Password Manager.

Questions and Answers Profile (Q&A Profile)

A set of questions selected by a user from the Question list and user's answers to them. A Questions and Answers Profile is used to authenticate a person using Password Manager.

Question list

A set of questions used in creating users' Questions and Answers profiles. The list is defined by the administrator and contains a series of questions in a certain language that users from a specific application directory partition must answer in order to create or update their personal Questions and Answers profiles. A question list defines the number of questions of each type and the wording of mandatory and optional questions.


Provide a value to replace the matched pattern in the target system.

Self-Service site

A website for Password Manager end-users. On this site, end-users can create their Questions and Answers Profiles and manage their passwords.

Special character

A character that is neither alphabetic nor numeric.

Test attribute value

Provide a sample Active Directory attribute value, to evaluate the matching pattern.

User-defined question

A question that users must provide along with the answer in order to authenticate themselves using Password Manager.

Workflow availability (helpdesk)

If a user is not registered, then only Reset Password, Unlock Account, and Assign Passcode workflows are enabled. For more information, see Workflow settings.

Workflow availability (self-service)

If a user is not registered, only My Questions and Answers Profile and I Have a Passcode workflows are enabled. For more information, see Workflow settings.



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