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Password Manager 5.13.2 - Administration Guide (AD LDS Edition)

About Password Manager Getting Started Password Manager Architecture
Password Manager Components and Third-Party Solutions Typical Deployment Scenarios Password Manager in a perimeter network Management Policy Overview Password Policy Overview reCAPTCHA Overview User Enrollment Process Overview Questions and Answers Policy Overview Data Replication Phone-Based Authentication Service Overview Configuring Management Policy
Management Policies
Checklist: Configuring Password Manager Understanding Management Policies Configuring Access to the Administration Site Configuring Access to the Legacy Self-Service Site and Password Manager Self-Service Site Configuring Access to the Helpdesk Site Configuring Questions and Answers Policy Workflow overview Custom workflows Custom Activities Legacy Self-Service or Password Manager Self-Service Site workflows Helpdesk Workflows User Enforcement Rules
General Settings
General Settings Overview Search and Logon Options Import/Export Configuration Settings Outgoing Mail Servers Diagnostic Logging Scheduled Tasks Web Interface Customization Instance Reinitialization Realm Instances AD LDS Instance Connections Extensibility Features RADIUS Two-Factor Authentication Internal Feedback Password Manager components and third-party applications Unregistering users from Password Manager Bulk Force Password Reset Fido2 key management Working with Redistributable Secret Management account Email templates
Upgrading Password Manager Password Policies Enable 2FA for Administrators and Enable 2FA for HelpDesk Users Reporting Accounts Used in Password Manager for AD LDS Appendix B: Open Communication Ports for Password Manager for AD LDS Customization Options Overview Feature imparities between the legacy and the new Self-Service Sites Third-party contributions Glossary

Partial user search on external network

When you search for a user from an external network and the Allow user search from external network check box is cleared, the application still displays the self-service tasks for certain users based on the below mentioned criteria:

  • Users can reach the Dashboard page only when the search criteria exactly matches with the search results.
  • If the user name to be searched is a substring of a different user name, Search Results get listed only for the single user, based on the exact match.
  • If the user name to be searched is a substring of multiple user names, Search Results show No accounts matching your search criteria have been found. Check the information you entered and try again message.

Let us consider the below mentioned users in the user scope. Search behavior and result are as given in the table.

  • ABCEFG_1
  • ABCEFG_2
  • ABCEFG_3
  • ABCEFG_11
  • XYZEFG
S.No Search String Dashboard Status Search Results Comments
1 XYZ “No accounts matching your search criteria have been found. Check the information you entered and try again.” message is displayed even though the search string is part of XYZEFG.
2 XYZEFG Takes user to dashboard of XYZEFG.
3 ABCE “No accounts matching your search criteria have been found. Check the information you entered and try again” message displayed since there are multiple users matching the search string.
4 ABCEFG_1 Only ABCEFG_1 is listed even though search string is part of ABCEFG_11.
5 ABCEFG_3 Takes us to dashboard of ABCEFG_3.

Conventions:

Dashboard Status - It indicates whether the user is able to view the respective workflow tasks in the Self-Service Site.

Search Results - It indicates the possible search results obtained after the search criteria.

- It Indicates that the workflow page appears for the user.

- It indicates that the workflow page does not appear for the user.

Configuring Security Options

By configuring the security options you can specify whether CAPTCHA or reCAPTCHA images should be displayed on the Find Your Account page to prevent bot attacks.

reCAPTCHA is a free CAPTCHA service provided by Google.

To start using reCAPTCHA you need to sign up and get reCAPTCHA keys on the following web site: http://www.google.com/recaptcha.

When getting the keys, provide the DNS name of the domain where Password Manager Self-Service Sites are installed. If the Self-Service Sites are installed in different domains, select the Enable this key on all domains check box to create a global key.

To learn more about using and configuring reCAPTCHA, go to http://www.google.com/recaptcha/learnmore.

To configure security options

  1. Connect to the Administration Site by typing the Administration Site URL in the address bar of your Web browser. By default, the URL is http://<ComputerName>/PMAdminADLDS/.

  2. On the menu bar, click General Settings, then click the Search and Logon Options tab, and select the Self-Service Site option from the drop-down list.

  3. In the Security Settings section select the Show a security image to prevent bot attacks check box to have the Self-Service Site display a picture with characters and require the user to enter the characters on the picture. This feature provides enhanced protection against automated attacks.

  4. Select the Display CAPTCHA radio button if you want the Self-Service Site to show CAPTCHA images on the Find Your Account page. Click Settings to configure the following CAPTCHA settings:

    • Number of characters: Specify the number of characters that will be displayed on a CAPTCHA image.

    • Noise level: Select the noise level for a CAPTCHA image. The higher the level the more difficult it will be to read the characters.

  5. Select the Display reCAPTCHA radio button if you want the Self-Service Site to show reCAPTCHA images on the Find Your Account page. Click Settings to configure the following reCAPTCHA settings:

    • Public key: Specify the public key you received when configuring reCAPTCHA on the reCAPTCHA Web site.

    • Private key: Specify the private key you received when configuring reCAPTCHA on the reCAPTCHA Web site.

    • Theme: Select a color theme for the reCAPTCHA widget.

  6. Select the Show a security image every time the search is performed check box to show a CAPTCHA or reCAPTCHA image every time the search is performed on the Find Your Account page of the Self-Service page. Selecting this option increases protection against bot attacks.

  7. Click Save.

Configuring Search Options for the Helpdesk Site

This section describes how to configure search options for the Helpdesk Site. For more information on the Helpdesk Site, see Helpdesk Site.

To configure search options

  1. Connect to the Administration Site by typing the Administration Site URL in the address bar of your Web browser. By default, the URL is http://<ComputerName>/PMAdminADLDS/.

    NOTE: When prompted to log in, provide your domain user name in a domainname\username format.

  2. On the menu bar, click General Settings, then click the Search and Logon tab, and select the Helpdesk Site option from the drop-down list.

  3. In the displayed text box, specify the attribute of helpdesk operators’ accounts in AD LDS that helpdesk operators should use to log in on the Helpdesk Site. For example, userPrincipalName.

  4. Select the Hide the list of application directory partitions if only one application directory partition is added to the helpdesk scope option if required. If several application directory partitions are included in the helpdesk scope, helpdesk operators will be required to select the corresponding partition before logging in.

Configuring Security Settings

The Password Manager for AD LDS Administration Site offers several security options under General Settings > Search and Logon Options > Security Settings. Use these options to:

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