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标题
Defender Helpdesk option is not enabled for SMS token -
说明
The Defender Helpdesk option is not enabled for SMS token. Is the Helpdesk option available for SMS tokens? -
解决办法
The Helpdesk option is not supported for SMS tokens.
The option is unavailable by design - there is no option to provide a temporary helpdesk token response for SMS tokens due to the design of the token, which is different to software tokens and doesn’t allow for helpdesk token responses.