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与支持部门联系

How can we help?

技术支持

Get Assistance with product related issues

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联系我们

Contact us based on the following departments

技术支持

  • Troubleshoot product issues
  • Assistance with upgrade issues
  • Log and discuss product enhancements
  • Request RMA for appliance products

获得许可 帮助

  • Need a trial key
  • Trial key no longer works
  • Obtain a license for my product
  • Obtain a list of my licenses
  • Change a subscriber for a license
  • Change machine host for a license
  • Help merging licenses
  • Request a license key for a new version or upgrade


Subscription Assistance

  • Obtain support contract renewal quote
  • Question about renewing my support maintenance

One Identity University 帮助

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专业服务帮助

  • Help maximize your investment
  • Accelerate business outcomes
  • Simplify and automate service delivery
  • Increase time to value for your business

Security Vulnerability

  • Report a flaw causing a security vulnerability
  • Report a weakness causing a security vulnerability
  • Report security policy violations

客户服务

  • 注册产品
  • 续订服务
  • 在线工具
  • 导航和注册帮助

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