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标题
When sending Report as a CSV the header row is missing -
说明
When an end user requests a report which is not a simple list report but the request is for a CSV format in the Web Portal, and they select parameters that result in no data being returned in the report, they receive a completely empty CSV file.
Applying the hotfix for defect ID 33261 from Knowledge Base article 328312, Header missing for subscribed CSV reports, does not resolve this issue. -
原因
Since the generated report is not a simple list report (e.g. isListReport = false), the generated step to generate the report in the process to send the report as email (E.g. RPS_RPSSubscription_Send_Report) is the "generate Report" step instead of "Export CSV" step. Since the hotfix for defect ID #33261 is to address the missing header issue caused within "Export CSV" step only, this hotfix is not applicable for this issue.
The a cause of of this issue is due to another product defect tagged under #33971. -
解决办法
WORKAROUND
None
STATUS
This will be fixed in a future release of the product. If you require this immediately corrected, please contact Support for a hotfix referencing the defect ID 33971. Please note that the hotfix for this defect is implemented for version 8.1.4 and was tested to be working on version 8.1.3 only. -
变更请求
33971