Prior to downloading this Software, you must review the Software Transaction Agreement located here and confirm, by clicking the I agree check box below, that your organization accepts and is bound by the terms and conditions of the Software Transaction Agreement for this Software.
If you purchased the licenses for this Software by executing an order form with Quest or if you have an agreement with Quest that states that all purchases are governed by such agreement, then the terms and conditions of that agreement supersedes and takes precedence over the Software Transaction Agreement.
In certain circumstances, it may be necessary to reinitialize either the Self-Service site or the Helpdesk site located on a stand-alone server or in a DMZ.
The Secure Password Extension (SecurePasswordExtension_x64.msi and SecurePasswordExtension_x86.msi) and Offline Password Reset Extension (OfflinePasswordReset_x64.msi and OfflinePasswordReset_x86.msi) installers can be run with command line switches in order to control the installation experience. These command line switches can be viewed by executing the MSI file in a command line or PowerShell ...
When attempting to connect to the Self Service site in the SPE (Secure Password Extension), the site fails with the error:“The page you opened does not belong to One Identity Password Manager”
When a user unsuccessfully attempts to authenticate the following error may be reported in the event logs. Error Description: Error connecting to domain '<FQDN of managed child domain>': One or more errors occurred." OR The following error may be reported in the verbose logs <d3p1:Description>Exception of type 'QPM.Common.Exceptions.DomainResolvingException' was t...
When Search and Logon Options are set to Do not allow users to search for their accounts | Users must enter their logon names for identification on the Self-Service site and Show a security image to prevent bot attacks is set while Show a security image every time the search is performed is NOT selected:Upon entering a bad search term in the Self Service portal, the OK button becomes disabled and ...
Up to and including Password Manager 5.14.x, NTLM is the default protocol for connecting to SQL Reporting Services. For connecting to Active Directory, it can depend on what is configured on the Domain Controllers - it may be Kerberos or NTLM.