The Active Roles Synchronization Service or Quick Connect Capture Agent on the Active Directory Domain Controller is not processing real-time password sync changes as expected.
The Capture Agent logs contain the following error message:
Can't start CaptureAgentService ActiveRoles.SyncService.CaptureAgentService.CaptureAgentService..ctor System.Xml.XmlException: '.', hexadecimal value 0x00, is an invalid character. Line 1, position 1.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowInvalidChar(Char[] data, Int32 length, Int32 invCharPos)
at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlReader.ReadToFollowing(String name)
at ActiveRoles.SyncService.CaptureAgentService.Settings.ReadXml(XmlReader reader)
at ActiveRoles.SyncService.UnifiedConnectorModel.Internal.XmlTools.CreateFromFile[TXmlSerializableType](String fileName)
at ActiveRoles.SyncService.CaptureAgentService.FileManager.ReadXmlObjectFromFile[T](String fileName)
at ActiveRoles.SyncService.CaptureAgentService.SettingsManager.ReadSettings()
at ActiveRoles.SyncService.CaptureAgentService.CaptureAgentService..ctor()
2022-07-05 08:40:51.4144 4 Info --> captureAgentManagerHost opened ActiveRoles.SyncService.CaptureAgentService.WinService.WinServiceCaptureAgentService.OpenCaptureAgentMangerHost