Uninstaller script fails to run on RHEL9 (4376777)

Uninstaller script fails to run on RHEL9

Uninstall does not remove Syslog-ng PE 7 properly if Syslog-ng PE 7 was installed with the dotrun installer on RHEL9 platform.

Platforms affected: Red Hat Enterprise Linux 9
Versions affected: Syslog-ng PE 7.0.33 and Syslog-ng PE 7.0.34

This defect only affects dotrun installations, Syslog-ng PE packages installed with RPM packaging do not exhibit this behaviour.

Due to a missing version check, the Syslog-ng PE 7 uninstaller fails to detect RHEL9 as the running OS and halts the uninstallation process to prevent deleting or damaging system files.


 

Resolution: To be fixed in Syslog-ng PE version 8. As of this writing, August 23rd 2024 we do not have an ETA on version 8.

Workaround: Manually deleting the Syslog-ng PE installation folder is possible if needed.

Please do take note that in instances where service registration was chosen, Syslog-ng PE service files are also to be deleted from the /usr/lib/systemd/system/ directory. Restoring the original syslogger services and sockets is also advised.