Zendesk
Zendesk is a unified customer service platform. It features a common user interface, single login, and a platform for sharing customer data.
Supervisor Configuration Parameters
To configure the connector, following parameters are required:
Supported Objects and Operations
Users
Table 66: Supported operations for Users
|
Create User |
POST |
|
Update User |
PUT |
|
Delete User |
DELETE |
|
Deprovision |
PUT |
|
Undo Deprovision |
PUT |
Groups
Table 67: Supported operations for Users
|
Create Group |
POST |
|
Update Group |
PUT |
|
Delete Group |
DELETE |
| Deprovision |
PUT |
| Undo Deprovision |
PUT |
|
Update Membership |
PUT |
Mandatory Fields
Users
Groups
DisplayName
Connector Limitations
-
A user with Agent role only can be added to group membership.
-
Get resource by pagination will always return the resources in multiples of hundred. For example, if the count is specified as 126, 200 records are returned.
-
If any value for startIndex is passed when using get resources by pagination parameter, the result from the connector is always the nearest 100 records from the requested number.
-
Users can be deleted multiple times as the cloud application supports soft delete.
G Suite
G Suite is a cloud computing, productivity, and collaboration tool. It includes the Google web applications Gmail, Drive, Hangouts, Calendar, and Docs. It also includes an interactive whiteboard. The enterprise version offers custom-domain email addresses, additional storage, and 24/7 phone and email support.
You must create a service account to access the G Suite services. For information on creating a service account, see Creating a service account in G Suite.
Supervisor Configuration Parameters
To configure the connector, following parameters are required:
Supported Objects and Operations
Users
Table 68: Supported operations for Users
|
Create User |
POST |
|
Update User |
PUT |
|
Delete User |
DELETE |
|
Deprovision |
PUT |
|
Undo Deprovision |
PUT |
Groups
Table 69: Supported operations for Groups
|
Create Group |
POST |
|
Update Group |
PUT |
|
Delete Group |
DELETE |
| Deprovision |
PUT |
| Undo Deprovision |
PUT |
|
Update Membership |
PUT |
Mandatory Fields
Users
-
FirstName
-
LastName
-
Password
Groups
Email
Connector Limitations
-
Connector supports cursor based pagination even with any change at count in subsequent requests.
-
Created date is displayed for Users. Created date and Modified date are not displayed for Groups.
-
Group information of user is not displayed in user details.
-
The Email ID of Users and Groups to be created should be provided along with the domain name of target instance.
Concur
Concur offers two on-demand Software as a Service (SaaS) products to help manage travel. Concur Travel & Expense gives you web and mobile solutions for travel and expense management, and TripIt is a mobile travel organizer for individuals.
Supervisor Configuration Parameters
To configure the connector, following parameters are required:
Supported Objects and Operations
Users
Table 70: Supported operations for Users
|
Create User |
POST |
|
Update User |
POST |
|
Delete User |
DELETE |
|
Get User |
GET |
|
Get All Users |
GET |
|
Get All Users with Pagination |
GET |
Groups
NA
Mandatory Fields
Users
-
userName
-
name.givenName
-
name.familyName
-
enterpriseUserExtension.empId
-
emails.value
-
password
-
scimUser.locale
-
enterpriseUserExtension.ctryCode
-
enterpriseUserExtension.crnKey
-
enterpriseUserExtension.ledgerKey
-
enterpriseUserExtension.custom21
Groups
NA
Connector Limitations
-
Only user end-points are supported in Concur connector.
-
Inactive user's information is not displayed when Get All Users operation is performed.
-
The search result status for inactive user is NotFound .
-
While Get Users by Pagination with StartIndex and count specified, next nearest multiple of 100 records to the count value are fetched.
-
Invalid Geolocation url returns BadRequest status.
-
Created and LastModified dates are not supported.
-
API does not return the details of groups to which a user is associated.
-
POST user with the details similar to that of existing user's id, email and EmpId will update existing user's information. In such case, status code 201 is returned.
-
Inactive user cannot be created or edited.
-
GivenName and FamilyName are not updated in PUT user operation.
-
Custom21 value accepts only the Expense list code. For example, a valid Custom21 value are IN - 890, IN - 562, AU - 510, NL - 842, NO - 432, and so on.
-
Currently, an authentication related issue is observed while Get User by Id for a user "cteadmin@quest.com". This issue causes integration failure. To fix this, two keys are introduced in AppSettings of function host named ShouldExcludeUsers and ExcludeUserIds.
-
ShouldExcludeUsers key accepts either true or false as value, and ExcludeUserIds takes comma separated user's ids.
-
If value for ShouldExcludeUsers is true, the user ids mentioned in ExcludeUserIds will not appear in GetAll Users response.
Tableau
Tableau offers data visualization software to let users upload files to a server or the cloud. You can create custom dashboards to analyze business intelligence and data.
Supervisor Configuration Parameters
To configure the connector, following parameters are required:
-
Connector name
-
Username
- Password
-
Site name (Example: https://online.tableau.com/#/site/MarketingTeam/users)
-
Target URL (Cloud application's instance URL used as target URI in payload - Example: https://{instance-name}.online.tableau.com/api/{api-version})
Supported Objects and Operations
Users
Table 71: Supported operations for Users
|
Create User |
POST |
|
Update User |
PUT |
|
Delete User |
DELETE |
|
Deprovision |
PUT |
|
Undo Deprovision |
PUT |
Groups
Table 72: Supported operations for Groups
|
Create Group |
POST |
|
Update Group |
PUT |
|
Deprovision |
PUT |
|
Undo Deprovision |
PUT |
|
Update Membership |
PUT |
Mandatory Fields
Users
Email
Groups
displayName
Connector Limitations
-
User update is supported for User role only.
-
Created and last modified dates are not available.
-
Group deletion is not supported.
- Adding or removing a member from a renamed group is possible only after a full synchronization .
