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Password Manager 5.10 - Administration Guide

About Password Manager Getting Started Password Manager Architecture
Password Manager Components and Third-Party Solutions Typical Deployment Scenarios Password Manager in Perimeter Network Management Policy Overview Password Policy Overview Secure Password Extension Overview reCAPTCHA Overview User Enrollment Process Overview Questions and Answers Policy Overview Password Change and Reset Process Overview Data Replication Phone-Based Authentication Service Overview
Management Policies
Checklist: Configuring Password Manager Understanding Management Policies Configuring Access to the Administration Site Configuring Access to the Self-Service Site Configuring Access to the Helpdesk Site Configuring Questions and Answers Policy Workflow overview Custom workflows Custom Activities Self-Service Workflows Helpdesk Workflows Notification Activities User Enforcement Rules
General Settings
General Settings Overview Search and Logon Options Import/Export Configuration Settings Outgoing Mail Servers Diagnostic Logging Scheduled Tasks Web Interface Customization Instance Reinitialization Realm Instances Domain Connections Extensibility Features RADIUS Two-Factor Authentication Password Manager components and third-party applications Unregistering users from Password Manager Working with Redistributable Secret Management account Email Templates
Upgrading Password Manager Administrative Templates Secure Password Extension Password Policies One Identity Starling Reporting Password Manager Integration Appendixes Glossary

RADIUS Two-Factor Authentication

RADIUS Two-Factor Authentication enables two-factor authentication on Password Manager. RADIUS Two-Factor Authentication uses one-time passwords to authenticate users on the Self-Service site and Helpdesk site.

To configure RADIUS Two-Factor Authentication in Password Manager, you have to configure the RADIUS server details in Password Manager.

To configure RADIUS Two-Factor Authentication

  1. On the home page of the Administration site, click General Settings | RADIUS Two-Factor.

    The RADIUS Two-Factor Authentication page is displayed.

  2. Click Add RADIUS server to add a new RADIUS server for authentication.

    RADIUS Two-Factor Authentication page is displayed.

    		 NOTE: You can add only two servers, one is used as a primary server and the other as a secondary server. The server that is created first is considered as the primary server and used for RADIUS authentication.

  3. In the RADIUS Server (IP address or hostname) field, enter the RADIUS server IP address.

  4. In the Port number field, enter the port number assigned during configuration of RADIUS.

  5. In the RADIUS Shared Secret field, enter the password set during RADIUS configuration.

  6. Specify the Active Directory attribute to authenticate the user from the drop-down menu.

  7. From the Additional RADIUS Attribute section, select the required RADIUS attribute from the drop-down menu. Specify the value for the selected attribute and click +.

    The RADIUS attributes and the corresponding values that you add is displayed.

    		 NOTE: The RADIUS attributes supported are NAS-IP-Address, NAS-Port, NAS-Port-Type, and NAS-Identifier.
  8. Click Save.

For more information, see Authenticate with RADIUS Two-Factor Authentication.

Working with RADIUS servers

You can create two RADIUS servers to authenticate users on the Self-Service site and Helpdesk site through RADIUS Two-Factor authentication.

To configure RADIUS Two-Factor Authentication in Password Manager, you have to configure the RADIUS server details in Password Manager. For more information on creating and configuring a RADIUS server, see RADIUS Two-Factor Authentication.

To swap RADIUS servers

  1. On the home page of the Administration site, click General Settings | RADIUS Two-Factor.

    The RADIUS Two-Factor Authentication page is displayed along with the primary and secondary servers.

  2. Click Interchange RADIUS servers to swap the priority of the RADIUS servers between primary and secondary priority.

To modify RADIUS servers

  1. On the home page of the Administration site, click General Settings | RADIUS Two-Factor.

    The RADIUS Two-Factor Authentication page is displayed along with the primary and secondary servers.

  2. Click the modify icon to modify the properties and attributes of RADIUS servers.

    		 NOTE: The status of the RADIUS server is periodically scanned every 5 minutes.

To disable RADIUS servers

  1. On the home page of the Administration site, click General Settings | RADIUS Two-Factor.

    The RADIUS Two-Factor Authentication page is displayed along with the primary and secondary servers.

  2. Click Disable to disable a RADIUS server.

  3. A message is displayed to confirm, click Disable.

    The server is disabled.

    NOTE:

    • On disabling a RADIUS server, the other RADIUS server by default becomes the primary server.

    • You can enable a server that was disabled earlier.

To delete RADIUS servers

  1. On the home page of the Administration site, click General Settings | RADIUS Two-Factor.

    The RADIUS Two-Factor Authentication page is displayed along with the primary and secondary servers.

  2. Click Delete permanently delete the RADIUS server.

  3. A message is displayed to confirm, click Delete.

    The server is Deleted.

During a workflow execution, the ping to the RADUIS server to check the status of the RADIUS server is temporarily interrupted. The status check continues after the authentication process in the workflow is completed successfully.

For more information, see Authenticate with RADIUS Two-Factor Authentication.

Password Manager components and third-party applications

The following sections describe Password Manager components and third-party applications.

Password Manager Secure Token Server

Password Manager Secure Token Server (STS) is installed with Password Manager version 5.10.0. You can configure STS to use internal or external providers with optional Multi-Factor Authentication (MFA).

This feature can only be used on the new PM Self-Service Site to authenticate users in a workflow. It is installed as a service called Password Manager Secure Token Service (STS). It has a configuration and user login interface.

How to use Password Manager STS features

To use the Password Manager STS feature, drag "Authenticate with external provider" activity into any workflow.

  • If you have not set up Secure Token Server connection or did not have valid providers configured in authentication providers, you cannot use this activity.

  • If you set up at least one provider, you can start using it.

  • If you set up more than one, you can select a provider for each activity used in workflows.

Authenticate with external provider on Self Service site

When authenticate with external provider is the current activity in a workflow, the user is presented with a login form, where they need to provide the credentials for the configured authentication provider. If the configured provider is using MFA, the user will be prompted for the next step.

This login interface uses the browser's language. The supported languages are the following:

  • Argentinean (ar)

  • Chinese (zh)

  • Dutch (nl)

  • English (en)

  • French (fr)

  • German (de)

  • Italian (it)

  • Japanese (ja)

  • Korean (ko)

  • Russian (ru)

  • Spanish (es)

Password Manger STS account restrictions

By default, the Password Manager STS account is set to be the same account as the Password Manager Service Account by the Password Manager installer. The account requires read rights on domain.

Using STS features in a Password Manager realm

The Password Manager STS settings are stored separately from other Password Manager settings in a file on each server. That file will be encrypted using the service user’s DPAPI key by default, or a specified certificate and can be replicated to other servers in a realm. For the replication to work the Password Manager STS instances should use the same ports.

Using Certificate to protect STS configuration

A trusted X.509 certificate with a private key needs to be installed on each server in the LocalMachine’s certificate store. The provided Rsts.exe.config XML configuration file (\One Identity\Password Manager\Service\SecureTokenServer\) will need to be modified on each machine running a PasswordManager STS instance. An example of the XML configuration file is as follows:

<?xml version="1.0" encoding="utf-8"?>
<configuration>
  <configSections>
    <section name="rstsConfigSource" type="Rsts.Config.RstsConfigSource, Rsts"/>
  </configSections>
  <rstsConfigSource xmlns="urn:Rsts.Config"> 
   <source type="FileConfigProvider">
      <fileConfigProvider fileName="rstsConfig.bin">
        <protection type="RsaDataProtection">
          <rsaDataProtection certificateStore="LocalMachine" certificateLookupType="FindByThumbprint" certificateLookupValue="b23655f8ac0b81c5b00bac0bc0a15e7e1d2b78be"/>
        </protection>
      </fileConfigProvider>
    </source>
  </rstsConfigSource>
</configuration>

The thumbprint of the certificate used to encrypt the Password Manager STS settings file is set in the rsaDataProtection element’s certificateLookupValue attribute. Change the value of the certificateLookupValue attribute to match the used certificate’s thumbprint. In case of swapping to certificate encryption, copy the protection element and its child nodes and replace the existing protection element in the masterConfigProvider and slaveConfigProvider node.

NOTE: This configuration will be used after the restart of Password Manager Secure Token Server service.

NOTE: The specified certificate must be valid, trusted and it must exist in the Local Computer’s certificate store. It must have a private key. Access to the private key must be granted to the service account that is running the Password Manager Secure Token Server Windows Service. The private key must be an RSA key, of any length. A certificate with an ECC key is not supported.

CAUTION: The current rstsConfig.bin will be unusable. For master (or single) instances of STS, reconfiguration has to take place from start. In case of slave instances, if the replication process works correctly, no reconfiguration is needed.

Pre-configuration steps after swapping between encryption methods on master (or single) instance

Pre-configuration takes place on the PMAdmin site General Settings > Secure Token Server page. Password Manager will check if a reset happened, then try to configure the basic options needed for STS to work properly. If the configuration is successful, no modal should show up. After a page refresh, STS is useable again.

If Password Manager STS settings are not replicated automatically

To replicate the Password Manager STS settings manually, copy the rstsConfig.bin file from the server where you configured Password Manager STS to all other servers. After you copy the file, you must restart the Password Manager STS Windows Service.

NOTE: You can find rstsConfig.bin in <installdir>/One Identity/Password Manager/Service/SecureTokenServer/.

NOTE: This process needs to be repeated every time Password Manager STS settings are modified.

NOTE: : For this copy-paste process, the encryption method of the Password Manager STS has to be set to certification based encryption before configuration. See: Using Certificate to protect STS configuration.

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