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One Identity Safeguard for Privileged Sessions 7.2 - Administration Guide

Preface Introduction The concepts of One Identity Safeguard for Privileged Sessions (SPS)
The philosophy of One Identity Safeguard for Privileged Sessions (SPS) Policies Credential Stores Plugin framework Indexing Supported protocols and client applications Modes of operation Connecting to a server through One Identity Safeguard for Privileged Sessions (SPS) Archive and backup concepts Maximizing the scope of auditing IPv6 in One Identity Safeguard for Privileged Sessions (SPS) SSH host keys Authenticating clients using public-key authentication in SSH The gateway authentication process Four-eyes authorization Network interfaces High Availability support in One Identity Safeguard for Privileged Sessions (SPS) Versions and releases of One Identity Safeguard for Privileged Sessions (SPS) Accessing and configuring One Identity Safeguard for Privileged Sessions (SPS)
Cloud deployment considerations The Welcome Wizard and the first login Basic settings
Supported web browsers The structure of the web interface Network settings Configuring date and time System logging, SNMP and e-mail alerts Configuring system monitoring on SPS Data and configuration backups Archiving Cleaning up audit data Using plugins Forwarding data to third-party systems Starling integration
User management and access control
Login settings Managing One Identity Safeguard for Privileged Sessions (SPS) users locally Setting password policies for local users Managing local user groups Managing One Identity Safeguard for Privileged Sessions (SPS) users from an LDAP database Authenticating users to a RADIUS server Authenticating users with X.509 certificates Authenticating users with SAML2 Managing user rights and usergroups Creating rules for restricting access to search audit data Displaying the privileges of users and user groups Listing and searching configuration changes
Managing One Identity Safeguard for Privileged Sessions (SPS)
Controlling One Identity Safeguard for Privileged Sessions (SPS): reboot, shutdown Managing One Identity Safeguard for Privileged Sessions (SPS) clusters Managing a High Availability One Identity Safeguard for Privileged Sessions (SPS) cluster Upgrading One Identity Safeguard for Privileged Sessions (SPS) Managing the One Identity Safeguard for Privileged Sessions (SPS) license Accessing the One Identity Safeguard for Privileged Sessions (SPS) console Sealed mode Out-of-band management of One Identity Safeguard for Privileged Sessions (SPS) Managing the certificates used on One Identity Safeguard for Privileged Sessions (SPS)
General connection settings HTTP-specific settings ICA-specific settings MSSQL-specific settings RDP-specific settings SSH-specific settings Using Sudo with SPS Telnet-specific settings VMware Horizon View connections VNC-specific settings Indexing audit trails Using the Search interface Advanced authentication and authorization techniques Reports The One Identity Safeguard for Privileged Sessions (SPS) REST API One Identity Safeguard for Privileged Sessions (SPS) scenarios Troubleshooting One Identity Safeguard for Privileged Sessions (SPS)
Network troubleshooting Gathering data about system problems Viewing logs on One Identity Safeguard for Privileged Sessions (SPS) Changing log verbosity level of One Identity Safeguard for Privileged Sessions (SPS) Collecting logs and system information for error reporting Collecting logs and system information of the boot process for error reporting Support hotfixes Status history and statistics Troubleshooting a One Identity Safeguard for Privileged Sessions (SPS) cluster Understanding One Identity Safeguard for Privileged Sessions (SPS) RAID status Restoring One Identity Safeguard for Privileged Sessions (SPS) configuration and data VNC is not working with TLS Configuring the IPMI from the BIOS after losing IPMI password Incomplete TSA response received Using UPN usernames in audited SSH connections
Using SPS with SPP Configuring external devices Using SCP with agent-forwarding Security checklist for configuring One Identity Safeguard for Privileged Sessions (SPS) Jumplists for in-product help Configuring SPS to use an LDAP backend Glossary

Flow view

You can view sessions in a card, table or flow view. Click for more details and select from the list.

Figure 270: Search — Flow view

The flow view allows you to:

  • Quickly visualize the distribution of the sessions based on their various metadata, such as, client address, username, protocol, verdict, server address, and One Identity Safeguard for Privileged Analytics (SPA) score.

    The metadata of the sessions are presented as vertical bars and each bar represents the proportional value of the data.

    Example: Proportional data representation

    The Verdict column shows that most of the sessions failed, a large number were accepted, and the rest of the sessions fall into the category of AUTH_FAIL, and TERMINATED.

    Figure 271: Search > Flow view — proportional data representation

  • See at a glance the relationship between various metadata and identify patterns in user behavior.

    Example: Relationship between metadata

    You want to have an overview of activities where access was denied.

    A quick look at the Verdict column shows that there were several accesses where the authentication failed (AUTH_FAIL) and the lines from the AUTH_FAIL field point to several server addresses.

    Figure 272: Search > Flow view — relationship between metadata

  • Use it interactively to drill down further on information.

    To drill down on information, click on an item, then click Search.

    TIP: To exclude an item, press Ctrl while clicking the item.

    Example: Interactive drill down

    You want to investigate if there were any unusual activities. To take a closer look, in the Analytics Score column, click Unusual, then click Search.

    The flow view now only displays the unusual session activities. You can further narrow your search as required.

    Figure 273: Search > Flow view — interactive drill down

Search Permissions

The following describes how to assign users to access sessions only for connections for which they are granted permission.

Users need the Search privilege to access the Search interface.

Assigning the Search privilege to a user on the Users & Access Control > Appliance Access page, automatically enables the Search in all connections privilege, and grants the user access to every session, even if the user is not a member of the groups listed in the Access Control option of the particular connection policy.

Prerequisites

To assign users to access sessions only for connections for which they are granted permission

  1. Navigate to Users & Access Control > Appliance Access.

    Figure 274: Users & Access Control > Appliance Access — Configuring search privileges

  2. Assign the Search privilege to your usergroup as described in Assigning privileges to user groups for the One Identity Safeguard for Privileged Sessions (SPS) web interface.

  3. Deselect the Search in all connections privilege so that users can access sessions only for connections for which they are granted permission.

  4. To grant permission to a specific connection, navigate to the Connections page of the traffic (for example to SSH Control > Connections), and select the connection policy to modify.

    Figure 275: <Protocol name> Control > Connections > Access Control — Configuring search privileges

  5. Navigate to Access Control and click .

  6. Enter the name of the usergroup whose members are permitted to access the Search interface into the Authorizer Group field. This group must exist on the Users & Access Control > Local User Groups page.

    Caution:

    Usernames, the names of user lists, and the names of usergroups are case sensitive.

  7. Set the permissions of the usergroup.

    • If the usergroup can authorize (that is, enable) and audit (that is, monitor in real-time and download the audit trails) the sessions, select Permission > Follow&Authorize.

    • If the usergroup can only audit the sessions but cannot authorize, select Permission > Follow.

    NOTE: If the Client user is > Member of field is set, the auditor can only monitor the sessions of the specified usergroup. However, if Client user is > Member of field is set, the Auditor cannot access the Search page. To avoid this problem, add another Access Control rule for the Authorizer Group without setting the Client user isfield.

    The admin user of One Identity Safeguard for Privileged Sessions (SPS) can audit and authorize every connection.

Result

Users with the relevant privileges can now access the sessions for which they are granted permission. If users do not have the required permission to access sessions, a warning message is displayed and no session is visible as shown below:

Figure 276: Search — Permission denied

Specifying time ranges

Specify a time range to restrict, or filter your search criteria by setting boundaries on your searches. You can restrict the search to one of the preset time ranges, or use a custom time range for a more specific search.

When you specify a time range, the search result includes:

  • Connections started and finished anywhere between the start time and end time you specified.

  • Connections started anywhere between the start time and end time you specified.

  • Connections ended anywhere between the start time and end time you specified.

  • Active connections if they were started anywhere between the start time and the end time you specified.

For example, at 17:00 PM you specify a start date of 10:00 AM and end date of 15:00 PM for your search. The search result includes:

  • Connections started at 8:00 AM and ended at 14:00 PM.

  • Connections started at 11:00 AM and ended at 14:00 PM.

  • Connections started at 11:00 AM and ended at 16:00 PM.

  • Active connections started at 11:00 AM.

  • Active connections started at 10:00 AM.

To specify time ranges

  1. To select the start date of your search, click Pick a date.

    Alternatively, use the (shortcuts) button to restrict the search to one of the preset time ranges. For example, to investigate an incident that occurred sometime in the last hour, you can select Today, but a better option is Last 60 minutes.

    Figure 277: Search — Pick a date

  2. From the calendar, select the start date as required.

    NOTE: The date refers to the timezone configured on SPS.

  3. For exact time ranges, specify to search by the hour and minute.

    Figure 278: Search — Specify hour and minute

  4. To select the end date of your search, click Pick a date and select a date as required.

    If you specify only the start date, the end date is set to the current time.

  5. Optional: To clear the start and end date, click (shortcuts) > All time.

  6. Optional: You can use the timeline for a quick time range selection and visual representation of sessions in the selected interval.

    1. Click the icon.

      Figure 279: Search — Using the timeline

      The bars display the number of results in the selected interval.

      The active sessions columns indicate all the sessions, which were active in the selected interval. The sessions started columns indicate all the sessions started during the selected interval. For example, if the selected interval is today between 8:00 AM and 9:00 AM, then a session started at 7:00 AM but lasting after 8:00 AM is displayed in the active sessions column. A session started at 8:30 AM is displayed in the sessions started column. Since the session was active during the selected time interval, the session started at 8:30 AM is also displayed in the active sessions column.

      To disable the active sessions and view only the started sessions in the timeline, click . To disable the started sessions and view only the active sessions in the timeline, click .

      Hovering the mouse above a bar displays the number of entries and the start and end date of the period that the bar represents.

      Trend analysis allows you to use the timeline to find changes over time. For example, to find the time range where terminated connections had a significant peak compared to other days, from the Show trend for drop-down menu, select Verdict. Note that you can only view trend analysis for Active, Analytics Score, Client name, Protocol, Server hostname, Server port, Server username, Username and Verdict. All the other selections are grayed out.

      The colors of the bars in the timeline allow you to quickly find the time range with a higher number of terminated sessions.

      Optional: To clear the trend analysis view, from the Show trend for drop-down menu, select X.

      Figure 280: Search — Using the timeline - trend analysis

    2. To select a range, drag the mouse pointer across the timeline or use Shift+Click and select multiple bars.

Using search queries

This section describes how you can use search queries to perform a more specific search.

To search using search queries

  1. Enter a search query in the Search query field, or click on an entry in the table.

    To search, enter a valid search field followed by a value in the search field: VALUE format. For example, if you enter protocol: SSH, the search returns all the SSH sessions.

    TIP: Search is case insensitive. To make the search case sensitive, enclose the search keywords in double quotes.

    The search queries can include only alphanumerical characters. You can use complex expressions and boolean operators, for example, AND, OR, <,>, and so on.

    For the list of search fields that you can use, see List of available search queries.

    For more information on how to use more complex keyphrases that are not covered in this guide, see the Apache Lucene documentation.

    There are search fields that are not displayed but you can still use them to query the sessions. For example, you can search for active connections using the active search field, and search results are listed accordingly, but there is no active field displayed in the search table or in the Overview, Details, and Timeline tabs.

    Figure 281: Search — Search queries

    Alternatively, click and set the filters you need from the appropriate columns. For example, to search for a specific username, select it using the drop-down menu of the Username column. For a more generic search, you can enter any text in the Contains text column.

    Figure 282: Search — Search filters - Basic view

  2. After specifying the relevant query, click Search or press Enter.

    TIP: To save the queries for future use, simply save the URL or bookmark it in your browser.

Expected result

Session metadata is displayed in columns that you can query for any parameter, or a combination of parameters. You can view the metadata in the search columns and also displayed as fields in the Overview, Details, and Timeline tabs.

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