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Identity Manager 9.1.2 - Administration Guide for Connecting to Exchange Online

About this guide Managing Exchange Online environments Synchronizing an Exchange Online environment
Setting up Exchange Online synchronization Customizing the synchronization configuration Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization Pausing handling of target system specific processes (Offline mode)
Basic data for managing an Exchange Online environment Exchange Online organization configuration Exchange Online mailboxes Exchange Online mail users Exchange Online mail contacts Exchange Online mail-enabled distribution groups
Creating Exchange Online mail-enabled distribution groups Editing main data for Exchange Online mail-enabled distribution groups Main data for Exchange Online mail-enabled distribution groups Receive restrictions for Exchange Online mail-enabled distribution groups Customizing send permissions for Exchange Online mail-enabled distribution groups Specifying moderators for Exchange Online mail-enabled distribution groups Specifying Exchange Online mail-enabled distribution groups Assigning Exchange Online mail-enabled distribution groups to Exchange Online recipients Exchange Online mail-enabled distribution group inheritance based on categories Adding Exchange Online dynamic distribution groups to Exchange Online mail-enabled distribution groups Adding an Exchange Online dynamic distribution group to Exchange Online mail-enabled distribution groups Adding Exchange Online mail-enabled public folder to Exchange Online mail-enabled distribution groups Assigning extended properties to Exchange Online mail-enabled distribution groups Deleting Exchange Online mail-enabled distribution groups
Exchange Online Office 365 groups Exchange Online dynamic distribution groups Exchange Online mail-enabled public folders Reports about Exchange Online objects Configuration parameters for managing an Exchange Online environment Default project template for Exchange Online Editing Exchange Online system objects Exchange Online connector settings

Adding Exchange Online Office 365 groups to system roles

NOTE: This function is only available if the System Roles Module is installed.

Use this task to add a group to system roles.

If you assign a system role to employees, all Azure Active Directory user accounts owned by these employees inherit the group.

This task is not available for dynamic groups.

NOTE: Groups with Only use in IT Shop set can only be assigned to system roles that also have this option set. For more information, see the One Identity Manager System Roles Administration Guide.

To assign a group to system roles

  1. In the Manager, select the Azure Active Directory > Office 365 groups category.

  2. Select the group in the result list.

  3. Select the Assign system roles task.

  4. In the Add assignments pane, assign system roles.

    TIP: In the Remove assignments pane, you can remove the system role assignment.

    To remove an assignment

    • Select the system role and double-click .

  5. Save the changes.
Related topics

Adding Exchange Online Office 365 groups to the IT Shop

When an Office 365 group is assigned to an IT Shop shelf, the Office 365 group can be requested by the customers of the shop. To ensure it can be requested, further prerequisites need to be guaranteed.

  • The group is not a dynamic group.

  • The Office 365 group must be labeled with the IT Shop option.

  • The Office 365 group must be assigned to a service item.

    TIP: In the Web Portal, all products that can be requested are grouped together by service category. To make the Web Portal group easier to find in the Office 365, assign a service category to the service item.

  • If you want the Office 365 group to be assigned only to employees through the IT Shop, the Office 365 group must also be marked with the Only use in IT Shop option. Direct assignment to hierarchical roles or Active Directory user accounts is then no longer permitted.

NOTE: IT Shop administrators can assign Office 365 groups to the IT Shop shelves if login is role-based. Target system administrators are not authorized to add Office 365 groups in the IT Shop.

To add a Office 365 group to the IT Shop

  1. In the Manager, select the Azure Active Directory > Office 365 groups (non role-based login) category.

    - OR -

    In the Manager, select the Entitlements > Office 365 groups (role-based login) category.

  2. Select the Office 365 group in the result list.

  3. Select Add to IT Shop.

  4. In the Add assignments pane, assign the Office 365 group to the IT Shop shelves.

  5. Save the changes.

To remove an Office 365 group from individual IT Shop shelves

  1. In the Manager, select the Azure Active Directory > Office 365 groups (non role-based login) category.

    - OR -

    In the Manager, select the Entitlements > Office 365 groups (role-based login) category.

  2. Select the Office 365 group in the result list.

  3. Select Add to IT Shop.

  4. In the Remove assignments pane, remove the Office 365 group from the IT Shop shelves.

  5. Save the changes.

To remove an Office 365 group from all IT Shop shelves

  1. In the Manager, select the Azure Active Directory > Office 365 groups (non role-based login) category.

    - OR -

    In the Manager, select the Entitlements > Office 365 groups (role-based login) category.

  2. Select the Office 365 group in the result list.

  3. Select the Remove from all shelves (IT Shop) task.

  4. Confirm the security prompt with Yes.
  5. Click OK.

    The Office 365 group is removed from all shelves by the One Identity Manager Service. All requests and assignment requests with this Office 365 group are canceled in the process.

For more information about requesting company resources through the IT Shop, see the One Identity Manager IT Shop Administration Guide.

Related topics

Adding Exchange Online Office 365 groups automatically to the IT Shop

The following steps can be used to automatically add Exchange Online Office 365 teams to the IT Shop. Synchronization ensures that the Office 365 groups are added to the IT Shop. If necessary, you can manually start synchronization with the Synchronization Editor. New Office 365 groups created in One Identity Manager also are added automatically to the IT Shop.

To add Office 365 groups automatically to the IT Shop

  1. In the Designer, set the QER | ITShop | AutoPublish | O3EUnifiedGroup configuration parameter.

  2. In order not to add Office 365 groups to the IT Shop automatically, in the Designer, set the QER | ITShop | AutoPublish | O3EUnifiedGroup | ExcludeList configuration parameter.

    This configuration parameter contains a listing of all Office 365 groups that should not be allocated to the IT Shop automatically. You can extend this list if required. To do this, enter the name of the groups in the configuration parameter. Names are listed in a pipe (|) delimited list. Regular expressions are supported.

  3. Compile the database.

The Office 365 groups are added automatically to the IT Shop from now on.

The following steps are run to add a Office 365 group to the IT Shop.

  1. A service item is determined for the Office 365 group.

    The service item is tested for each Office 365 group and modified if necessary. The name of the service item corresponds to the name of the Office 365 group.

    • The service item is modified for Office 365 groups with service items.

    • Office 365 groups without service items are allocated new service items.

  2. The service item is assigned to the Azure Active Directory groups | Office 365 groups default service category.

  3. An application role for product owners is determined and assigned to the service item.

    Product owners can approve requests for membership in these Office 365 groups. The default product owner is the Office 365 group's owner.

    NOTE: The application role for the product owner must be added under the Request & Fulfillment | IT Shop | Product owner application role.
    • If the owner of the Office 365 group is already a member of an application role for product owners, this application role is assigned to the service item. Therefore, all members of this application role become product owners of the Azure Active Directory group.

    • If the owner of the Office 365 group is not yet a member of an application role for product owners, a new application role is created. The name of the application corresponds to the name of the owner.

      • If the owner is a user account, the user account's employee is added to the application role.

      • If it is a group of owners, the employees of all this group's user accounts are added to the application role.

  4. The Office 365 group is labeled with the IT Shop option and assigned to the Office 365 groups IT Shop shelf in the Identity & Access Lifecycle shop.

Then the shop customers can use the Web Portal to request memberships in Office 365 groups.

NOTE: If an Office 365 group is irrevocably deleted from the One Identity Manager database, the associated service item is also deleted.

For more information about configuring the One Identity Manager IT Shop Administration Guide, see the IT Shop. For more information about requesting access requests in the Web Portal, see the One Identity Manager Web Portal User Guide.

Related topics

Assigning Exchange Online Office 365 groups directly to Azure Active Directory user accounts

To react quickly to special requests, you can assign groups directly to the user account. You cannot directly assign groups that have the Only use in IT Shop option set.

To assign groups directly to user accounts

  1. In the Manager, select the Azure Active Directory > User accounts category.

  2. Select the user account in the result list.

  3. Select the Assign Office 365 groups task.

  4. In the Add assignments pane, assign the groups.

    TIP: In the Remove assignments pane, you can remove the assignment of groups.

    To remove an assignment

    • Select the group and double-click .

  5. Save the changes.
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