Adding additional collaborators
Collaborators are optional and can be added at any time.
To add additional collaborators
- On the Collaborators page, click Invite Collaborator.
- In the Invite Collaborator dialog, enter the name and email address for the new collaborator.
- Click Invite.
-
An email will be sent with a link to either register a new account that has access to your organization or, if the recipient has already registered with Starling using this email address, a notification that they now have access to your organization's Safeguard for Privileged Passwords service. They will be marked as Registered (already registered users) or Invited (new Starling users) until the invitation has been accepted (at which point the Status column will update to display Registered).
NOTE: Until an invite has been accepted, the following options are available:
- Resend Invitation: Selecting this option will resend the invitation.
- Cancel Invitation: Selecting this option will cancel the invitation. The invited user will not be notified that the invitation was canceled; however, when logging in they will be unable to access the service.
Removing collaborators
If a collaborator is no longer needed, you can remove them from the Safeguard for Privileged Passwords service.
NOTE: You are unable to manage your own collaborator account.
To remove collaborators
-
On the Collaborators page, locate the user you want to delete as a collaborator.
-
Once you have located the collaborator to edit, click the 
button associated with their account.
-
Select Remove Collaborator.
- In the confirmation dialog, click Yes to remove their access to your subscription of Safeguard for Privileged Passwords.
Re-sending collaborator invitation
If an invited collaborator has not accepted their invitation or their invitation was deleted, you can re-send the email invitation.
To resend collaborator invitations
-
On the Collaborators page, locate the invited collaborator you will be resending an invitation to.
-
Once you have located the collaborator, click the button associated with their account.
-
Select Re-send Invitation.
A new invitation will be sent to the collaborator.
Canceling collaborator invitation
If an invited collaborator is no longer needed, you can rescind their collaborator invitation from the Safeguard for Privileged Passwords service before they accept the emailed invitation.
To cancel collaborator invitations
-
On the Collaborators page, locate the invited collaborator whose invitation you will be canceling.
-
Once you have located the collaborator, click the button associated with their account.
-
Select Cancel Invitation.
-
In the confirmation dialog, click OK to remove their access to your subscription of Safeguard for Privileged Passwords.
The previously invited user will not be notified that the invitation was canceled; however, when logging in they will be unable to access the service.
