For users to receive email notifications, there are a few things you must configure properly.
To enable email notifications
- Users must set up their email address correctly.
- Local users:
- The Authorizer Administrator or User Administrator sets this up in the user's Contact Information. For more information, see Adding a user.
-OR-
- Users set this up in their My Account settings.
- The Authorizer Administrator or User Administrator sets this up in the user's Contact Information. For more information, see Adding a user.
- Directory users must have their email set in the Active Directory or LDAP domain.
- Local users:
- The Appliance Administrator must configure the SMTP server. For more information, see Email.
TIP: You can setup email subscriptions to any email event type through the API: https://<Appliance IP>/service/core/swagger/ui/index#/EventSubscribers. For more information, see Using the API.