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标题
Majority of PSM Enabled accounts have been disabled after migration from version 2.4 to 2.5 -
说明
After migrating our TPAM appliance from 2.4 to 2.5, we noticed that most of our PSM Enabled accounts now have that feature disabled in 2.5. How can we re-enable these thousands of accounts? -
原因
Unanticipated NULL values in the 2.4 source data (the backup used for the migration), which caused Account PSM configuration rows to get dropped during migration. The same error also caused warning messages about those rows to not be properly generated. -
解决办法
Hotfix_7343.zip has been created to resolve this and is available for download from the customer portal.
This hotfix should be applied to the TPAM before the migration is performed. It is only necessary if you have experienced this issue.
Please submit a service request to Support if you need more assistance with this issue.