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Active Roles 7.6.2 - Administration Guide

Introduction About Active Roles Getting Started Rule-based Administrative Views Role-based Administration
Access Templates as administrative roles Access Template management tasks Examples of use Deployment considerations Windows claims-based Access Rules
Rule-based AutoProvisioning and Deprovisioning
About Policy Objects Policy Object management tasks Policy configuration tasks
Property Generation and Validation User Logon Name Generation Group Membership AutoProvisioning E-mail Alias Generation Exchange Mailbox AutoProvisioning AutoProvisioning for SaaS products OneDrive Provisioning Home Folder AutoProvisioning Script Execution Office 365 and Azure Tenant Selection User Account Deprovisioning Office 365 Licenses Retention Group Membership Removal Exchange Mailbox Deprovisioning Home Folder Deprovisioning User Account Relocation User Account Permanent Deletion Group Object Deprovisioning Group Object Relocation Group Object Permanent Deletion Notification Distribution Report Distribution
Deployment considerations Checking for policy compliance Deprovisioning users or groups Restoring deprovisioned users or groups Container Deletion Prevention policy Picture management rules Policy extensions
Workflows
Understanding workflow Workflow activities overview Configuring a workflow
Creating a workflow definition Configuring workflow start conditions Configuring workflow parameters Adding activities to a workflow Configuring an Approval activity Configuring a Notification activity Configuring a Script activity Configuring an If-Else activity Configuring a Stop/Break activity Configuring an Add Report Section activity Configuring a Search activity Configuring CRUD activities Configuring a Save Object Properties activity Configuring a Modify Requested Changes activity Enabling or disabling an activity Enabling or disabling a workflow Using the initialization script
Example: Approval workflow E-mail based approval Automation workflow Activity extensions
Temporal Group Memberships Group Family Dynamic Groups Active Roles Reporting Management History
Understanding Management History Management History configuration Viewing change history
Workflow activity report sections Policy report items Active Roles internal policy report items
Examining user activity
Entitlement Profile Recycle Bin AD LDS Data Management One Identity Starling Management Managing One Identity Starling Connect Configuring linked mailboxes with Exchange Resource Forest Management Configuring remote mailboxes for on-premises users Azure AD, Office 365, and Exchange Online management
Configuring Active Roles to manage hybrid AD objects Managing Hybrid AD Users Unified provisioning policy for Azure O365 Tenant Selection, Office 365 License Selection, and Office 365 Roles Selection, and OneDrive provisioning Office 365 roles management for hybrid environment users Managing Office 365 Contacts Managing Hybrid AD Groups Managing Office 365 Groups Managing Azure Security Groups Managing cloud-only distribution groups Managing cloud-only Azure users Managing cloud-only Azure guest users Managing cloud-only Azure contacts Changes to Active Roles policies for cloud-only Azure objects Managing room mailboxes Managing cloud-only shared mailboxes
Managing Configuration of Active Roles
Connecting to the Administration Service Adding and removing managed domains Using unmanaged domains Evaluating product usage Creating and using virtual attributes Examining client sessions Monitoring performance Customizing the console Using Configuration Center Changing the Active Roles Admin account Enabling or disabling diagnostic logs Active Roles Log Viewer
SQL Server Replication Appendix A: Using regular expressions Appendix B: Administrative Template Appendix C: Communication ports Appendix D: Active Roles and supported Azure environments Appendix E: Active Roles integration with other One Identity and Quest products Appendix F: Active Roles integration with Duo Appendix G: Active Roles integration with Okta

Report section: Notification Distribution

Report section: Notification Distribution
Table 39: Notification Distribution

Report Item (Success)

Report Item (Failure)

Deprovisioning notification will be sent to the listed recipients (not sent so far). List:

  • Recipients

Not applicable

Deprovisioning notification was sent to the listed recipients. List:

  • Recipients

Due to an error, deprovisioning notification was not sent to the listed recipients. List:

  • Recipients

Report section: Report Distribution

Report section: Report Distribution
Table 40: Report Distribution

Report Item (Success)

Report Item (Failure)

Deprovisioning report will not be sent out since no errors occurred.

Not applicable

Deprovisioning report will be sent to the listed recipients (not sent so far). List:

  • Recipients

Not applicable

Deprovisioning report was sent to the listed recipients. List:

  • Recipients

Due to an error, deprovisioning report was not sent to the listed recipients. List:

  • Recipients

Restoring deprovisioned users or groups

Active Roles provides the ability to restore deprovisioned objects, such as deprovisioned users or groups. The purpose of this operation, referred to as the Undo Deprovisioning operation, is to roll back the changes that were made to an object by the Deprovision operation. When a deprovisioned object needs to be restored (for example, if a user account has been deprovisioned by mistake), the Undo Deprovisioning operation allows the object to be quickly returned to the state it was in before the changes were made.

The Undo Deprovisioning operation rolls back the changes that were made to the object in accord with the standard Deprovisioning policies. For example, assume a User Account Deprovisioning policy is configured so that a deprovisioned user account:

  • Is disabled.
  • Is renamed.
  • Has the Description changed.
  • Has a number of properties cleared out.
  • Has the password set to a random value.

In this case, the Undo Deprovisioning operation:

  • Enables the user account.
  • Sets the Description, Name, and other properties to the original values on the user account.
  • Can provide the option to reset the password so as to enable the user to log on.

Similar behavior is in effect for the other policies of the Deprovisioning category:

  • If the Deprovision operation revokes user access to resources such as the home folder or Exchange mailbox, then the Undo Deprovisioning operation attempts to restore user access to the resources.
  • If the Deprovision operation removes a user account from certain groups, the Undo Deprovisioning operation can add the user account to those groups, restoring the original group memberships of the user account.

To offer another example, suppose the deprovisioning policy is configured so that Deprovision operation on a group:

  • Removes all members from the group
  • Renames the group
  • Moves the group to a certain container

In this case, the Undo Deprovisioning operation:

  • Restores the original membership list of the group, as it was at the time of deprovisioning
  • Renames the group, restoring the original name of the group
  • Moves the group to the container that held the group at the time of deprovisioning

Similar behavior is in effect for the other group deprovisioning policy options:

  • If the Deprovision operation hides the group from the Global Address List (GAL), Undo Deprovisioning restores the visibility of the group in the GAL.
  • If the Deprovision operation changes the group type from Security to Distribution, Undo Deprovisioning sets the group type back to Security.
  • If the Deprovision operation changes any other properties of the group, Undo Deprovisioning restores the original property values.

Both the Active Roles console and Web Interface provide the Undo Deprovisioning command on deprovisioned users or groups. When selected on a deprovisioned object, this command originates a request to restore the object. Upon receipt of the request, Active Roles performs all necessary actions to undo the results of deprovisioning on the object, and provides a detailed report of the actions that were taken along with information about success or failure of each action.

Policy options to undo user deprovisioning

The behavior of the Undo Deprovisioning operation is determined by a configurable policy contained in a built-in Policy Object. This is the Policy Object named Built-in Policy - Default Rules to Undo User Deprovisioning and located in the Builtin container under Configuration/Policies/Administration. The Policy Object is applied to the Active Directory folder, thus taking effect in all domains that are registered with Active Roles (managed domains).

The option provided by this policy can be used to prevent restoration of group memberships and resetting of the user password:

  • Restore group memberships.  When selected, causes the Undo Deprovisioning operation on a deprovisioned user account to add the account to the distribution and security groups from which the account was removed in accord with the Group Membership Removal policy. If you do not want restored accounts to be automatically added to groups, clear this option.

Note that regardless of whether this option is selected, once a deprovisioned user account is restored, Active Roles automatically adds the account to the appropriate Dynamic Groups and Group Families depending on properties of the account.

  • Leave password unchanged.  Causes the Undo Deprovisioning operation on a deprovisioned user account to prevent resetting of the password for the restored account. Select this option if you want the password to be reset by the HelpDesk or by using a self-service password management solution after the account is restored.
  • Prompt to reset password.  Causes the Undo Deprovisioning operation on a deprovisioned user account to enable resetting of the password for the restored account. If this option is selected, the Undo Deprovisioning command displays a dialog box in which the password can be reset.

To view or modify the policy options

  1. Open the Active Roles console.
  2. In the console tree, expand Configuration | Policies | Administration, and select Builtin under Administration.
  3. In the details pane, double-click Built-in Policy - Default Rules to Undo User Deprovisioning.
  4. On the Policies tab in the Properties dialog box, click the policy in the list, and then click View/Edit to access the policy options.

Since the built-in Policy Object is normally applied to the Active Directory node in the Active Roles namespace, the policy options are in effect on any deprovisioned user account. If you need different policy options for different domains or containers, create a copy of the built-in Policy Object, and then configure and apply the copy as appropriate.

The Undo Deprovisioning operation is normally enabled in all domains that are registered with Active Roles. It is possible to prohibit this operation in individual domains or containers, or in all domains, by blocking or disabling the policy that governs the operation. In case of disabling the built-in Policy Object, an enabled copy of that Policy Object can be applied in order to allow the Undo Deprovisioning operation in individual domains or containers.

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